1.5 We provide the Ticket Exchange so that customers who have purchased Primary Tickets from us are able to offer the same for resale on a safe and secure basis. Refund and Exchange requests are subject to conditions that are outlined in our Purchase Policy. We believe bragging rights are in order. Can I exchange my tickets to another performance? (j) You will require an Adyen MarketPay account in order to receive payment for any Resale Tickets you sell and therefore agree to be bound by. You can check the status of your order anytime by visiting your My Ticketmaster account. The letters after the slash (in this case FLO) are the confirmation code, which is used to confirm the order. However, Universal encourages visitors to contact the Guest Services team to discuss their options if something comes up before their trip. A promotional ticket obtained through a contest (or something similar) is changeable depending on the fine print on the pass. Tickets can be managed after the 2022 NFL schedule is announced in . However, sometimes the event organiser will request that tickets are not resold. You must also keep buyers personal data strictly confidential and secure and must not contact buyers directly unless directly authorised to do so by Ticketmaster. You agree that you have no claim against us for the actions, whether negligent or intentional, of any other users of the Ticket Exchange, other than where we are at fault. If you are not contactable within our required timeframes, this may lead to order cancellation and/or the terms of clause 8 will apply. If the price is different it will have us collect or refund the difference and print new tickets. 15.1 If we need to contact you, we will use your Ticketmaster account contact details. Is Universal CityWalk Free? 1999-2023 Ticketmaster. If we are unable to contact you to confirm your order with the correct details, you agree that we may treat the order as cancelled and issue you with a full refund, without any further liability. You further warrant and represent that you are aged 18 years or over and can enter into legally binding contracts. 9.2 The Sale Price of a Resale Ticket may be higher than the price paid for the Resale Ticket when it was purchased as a Primary Ticket. None of us can go on the new date in September. 2.1 In order to set up a Ticketmaster account you must: (a) be at least 18 years old and able to enter into legally binding contracts; and. We reserve the right to cancel any orders that we reasonably suspect to have been made in breach of this Ticket Exchange Policy, without any notice to you, and any and all Resale Tickets obtained as part of such orders will be void. 15.4 We may need to contact one or more Event Partners for more information before responding to your query or complaint. You shall not permit anyone other than you to use your account. Your order may be cancelled if it has not passed our verification process or if payment is not received in full. When this happens you'll see "resale not available" next to your tickets. There isnt much you can do if have bough the tickets for wrong date on Ticketmaster if concert or event is set for multiple days. Step 2 Select YES when asked if you want to reclaim your ticket (s). Ticketmaster only allow to change the tickets 24 hours before the scheduled event or in some cases 48-72 hours prior to event. In particular, please ensure that you provide us with a valid email address as this is our preferred method of contacting you. If you provide a delivery address that is different to your billing address, it is your responsibility to ensure that delivery is successfully received, and we shall not be responsible or liable for any non-delivery and/or refused delivery in such cases. 6.3 If an event is rescheduled or materially altered: (a) the event listing page will be updated with the new information and all live listings will remain listed and available for sale. Validate the all information for ticket exchange and submit. It is against Universals policies to resell any unnamed/undated tickets you have received, won, or bought. None of us can go on the new date in September. Re: Possible to change ticket dates at Universal and Disney? 13.2 You represent and warrant that in using our website and the Ticket Exchange, you shall comply with all applicable laws and regulations, along with the terms of this Ticket Exchange Policy and any other applicable terms and conditions. Ticketmaster is a leading ticketing platform for live events or concerts. Furthermore, Ticketmaster acts as the ticketing agent for those who are promoting or otherwise providing the event for which you have purchased tickets. Inside your account, locate your order and choose Transfer Tickets, select who you'd like to send them to and how they should be delivered (send link via text message or email). Tap Tickets in the navigation bar at the bottom. 4. 8.2 If we carry out any de-listing or cancel orders pursuant to clause 8.1, then we also reserve the right, in our discretion to terminate your Ticketmaster account and/or cancel any sale or purchase orders and/or prohibit you from listing Resale Tickets or making future orders and/or prohibit you from using the TM Services in future. Please note, some complaints can take as much as 28 days to resolve. Ticketmaster only allow to change the tickets 24 hours before the scheduled event or in some cases 48-72 hours prior to event. Sports Concerts Theater. Tickets purchased through the Rams and Ticketmaster will be accessible through the free Rams Mobile App, Rams Account Manager on mobile web, or the Ticketmaster app. Prices vary by concert, so any additional charge would need to be paid at the time of the exchange. Discover millions of events, get alerts about your favorite artists, teams, plays and more plus always- secure, effortless ticketing. Yes, and it takes just a few seconds to create one. (e) You must not list duplicate, counterfeit or stolen tickets. If you wish to upgrade a ticket, this can be done subject to availability. Pink dots indicate Fan-to-Fan Resale tickets, which cant be purchased via an exchange. 3.3 We reserve the right from time to time to make changes to this Ticket Exchange Policy. A legally binding contract between you and the seller is formed upon the issuing of the order confirmation. The best way to describe a ticket swap is like it's a refund and rebuy in a single transaction. Your order must not contain VIP, premium tickets or additional non-refundable items like merchandise. Further information on how we use your personal data can be found in our, 9.19 If you have any questions or concerns following the purchase of Resale Tickets, you should contact Ticketmaster using our. If you are selling Resale Tickets, you will also have a separate legally binding contract with Adyen as described in clause 3.1 above. You can send an email invitation with a link to transfer your tickets and if the recipient accepts your offer, the tickets will be placed into the recipient's Ticketmaster account. Therefore, we make no warranty in relation to any goods or services provided by sellers or any acts or omissions of any users (whether buyers or sellers). You can save unused, undated tickets for a visit at another time as Universal tickets dont expire unless otherwise stated in the fine print. Failure to deliver the exact Resale Tickets that were listed for sale or failure to deliver Resale Tickets in accordance with the delivery instructions and timeframes is a breach of this Ticket Exchange Policy and may lead to order cancellation and/or the terms of clause 8 will apply. Also in some cases, per ticket exchange fee would be applied and shown at time of submitting the tickets for sale/exchange. Don't worry though - you'll still be able to get into the event. Now Select the preferred Payment receiving method on your screen. Now, everyone will use the NFL Ticketing Network. Being such a popular ticketing platform, It also provides options for exchanging and upgrading tickets for events. You can change your ticket date by calling the Universal Orlando Guest Contact Center at (877) 589-4783 or Universal Hollywoods Ticket Center at (866) 258-6546. 2a, tickets cannot be exchanged or refunded and are not included within the right to annul. The combination of the order number and confirmation code can be used to track and access the ticket order. 2. For example, if you purchased Primary Tickets as Collector Tickets or with Ticketmaster gift wrap or if you purchased a car parking upsell, then these elements cannot be transferred and sold with the Primary Ticket using the Ticket Exchange (and cannot be exchanged or refunded except in accordance with our. skip to content. Always contact the appropriate Universal park to confirm the details of your particular pass. To increase your odds of changing or canceling your itinerary without a penalty, tweak your plans within 24 hours of making your reservation to . 14.8 We cannot control the acts or omissions of third parties using the Ticket Exchange. The mediation shall be conducted in accordance with the, 15.8 Nothing in this Ticket Exchange Policy affects or restricts your statutory rights, your right to make a complaint to Trading Standards or another appropriate regulatory authority, or your right to pursue court proceedings or other forms of dispute resolution such as through the. Ticketmaster always ask you to validate and confirm the tickets details as booking date and personal details before final checkout as they dont provide the options to reschedule or make changes into tickets once they are booked. Some Ticketmaster Articles, you might be interested to read: If you're trying to access the Ticketmaster using website or app and Read more, At some point, you might face problem when trying to transfer your Read more, Have you ever encountered an error message that simply says, "Oops, something Read more, TicketMaster is one of the most popular ticketing platforms in the world, Read more. You can change your ticket date by calling the Universal Orlando Guest Contact Center at (877) 589-4783 or Universal Hollywood's Ticket Center at (866) 258-6546. . Similarly, the Ticketmaster Fan Guarantee program also does not cover exchanging tickets for another event. You can also contact them directly if you prefer a traditional way of doing things or if you bought your ticket from a third-party seller. 1 [deleted] 3 yr. ago You can save unused, undated tickets for a visit at another time as Universal tickets don't expire unless otherwise stated in the fine print. 10.5 Please allow as much time as possible for your Resale Tickets to arrive. Go to solution change ticket to another date I have Hamilton tickets for September that were origanally for April 2020. If you don't know your Record Locator, you can find it in the confirmation email you received when you booked your trip. If you go to any Universal park and your experience is less than enjoyable, talk to Guest Services rather than attempting to resell (or gift) a partially used ticket. Changing your ticket less than three days before your reservation date makes you subject to applicable revision fees. Listing Your Tickets 19. Tickets are now on sale for the 2022-23 season. Login to your Ticketmaster Account. A: Ticketmaster should have refunded your tickets swiftly. This clause does not affect the terms of any clauses specifically providing for a right of refund. If in doubt about any of your tax obligations, you should seek specialist tax advice. MIAMI, Feb. 28, 2023 (GLOBE NEWSWIRE) -- Norwegian Cruise Line Holdings Ltd. (NYSE: NCLH) (together with NCL Corporation Ltd., "Norwegian Cruise Line Holdings", "Norwegian o A further separate contract is entered into between buyers and sellers when buying or selling Resale Tickets using the Ticket Exchange (please see clause 3.4 for details). In some cases, you may be able to exchange your tickets through Ticketmasters fan-to-fan exchange program, which allows ticket holders to sell or exchange their tickets with other fans. 16.1 If we delay or fail to enforce any of the provisions of this Ticket Exchange Policy, it shall not mean that we have waived our right to do so. You will also be notified of the price paid for the Resale Ticket when it was purchased as a Primary Ticket. 4.3 All listings of Resale Tickets are subject to the following conditions and restrictions: (a) You permit us, and/or a third party contractor engaged by us to carry out identification or financial checks for the purposes of verifying your financial status and undertaking fraud checks (and you agree that we may provide your account and payment card details to such third party contractors to carry out such checks). 10.2 Where Resale Tickets are delivered via e-delivery by email, you are responsible for providing a valid email address for e-delivery of the Resale Tickets and ensuring that you are able to receive the Resale Tickets by email (for example by ensuring that your email mailbox does not reject, bounce or otherwise prevent any relevant emails from being delivered and by checking your email mailbox regularly (including junk or spam folders)). As for new tickets you will have to buy tickets for the date you would like to attend. no invoices, letterheads, business cards or compliments slips etc.). If you bought tickets online, you already have an account - just sign in. 16.5 Any of our and our Event Partners affiliates, successors, or assigns may enforce these terms in accordance with the provisions of the Contracts (Rights of Third Parties) Act 1999. 2 nr. Selling Tickets. Ticketmasters fan-to-fan exchange program is an option for some events, but it is not always available. 9.14 Please ensure that you read the full Resale Ticket description details and are happy with your selection prior to purchase as we may be unable to rectify issues arising as a result of your mistake. I Want To Cancel My Universal Studios Ticket, The 6 Best Harry Potter Alcoholic Drinks at Universal Orlando (Updated 2023), 10 Best Restaurants At Universal Orlando CityWalk (Updated 2023). To prevent the bus drivers from starting a search party for you when you change reservations, please note that there's a minor fee applied to modified booking: $3.00 for trade-ins more than 24 hours from departure. Changing the seats are only allowed if your booked tickets meet below requirements: Tickets are purchased directly from the Ticketmaster website or app itself. 16.8 This Ticket Exchange Policy shall be governed by and construed in all respects in accordance with English law and both you and we agree to submit to the non-exclusive jurisdiction of the English courts in relation to any dispute arising out of or in connection with this Ticket Exchange Policy. 2.7 We reserve the right to terminate your account and/or cancel any sale or purchase orders and/or prohibit you from listing Resale Tickets or making future orders and/or prohibit you from using the TM Services in future if: (a) any abusive or threatening behaviour is carried out by you or on your behalf or via your account; (b) we suspect any fraudulent activity or other illegal activity is carried out by you or on your behalf or via your account; (c) we suspect any unauthorised use of your account or other unauthorised activity is carried out by you or on your behalf or via your account, including unauthorised contact between sellers and buyers or potential buyers; (d) we are ordered to do so by any legal or regulatory authority; and/or, (e) you otherwise breach the terms of this Ticket Exchange Policy or any other applicable policies (including our, 2.8 You may close your account by contacting us using our, 2.9 Termination of your account and/or cancellations of any purchases, listings or sales under this Ticket Exchange Policy (or purchases under our, 3.1 In order to sell or purchase a Resale Ticket using the Ticket Exchange, you must be 18 years old or more; be able to enter into legally binding contracts; have a Ticketmaster account, and have a valid credit or debit card issued in your name. Yes, it is possible to exchange Ticketmaster tickets for a different date for same event if event is scheduled for multiple dates. Gift cards cannot be used to make payments for Resale Tickets. 7.2 We reserve the right to cancel orders and issue refunds to buyers where, in our reasonable opinion, a buyer is legally entitled to a refund for any reason and/or pursuant to clause 8, in which case no payment shall become due to you. Ticketmaster exchange tickets option helps its users to exchange the ticket for a different date than purchased ones if due to any reason user isnt able to attend the event. You should contact us using our. Transfer your tickets with Ticket Transfer. (b) any incorrect physical Resale Tickets dispatched less than five business days prior to the relevant event are at risk of not being returned to you in sufficient time for the buyer to be able to be sent correct physical Resale Tickets. Select CANCEL TRANSFER. Tickets Can I exchange my tickets to a different day? Depending on the ticket type, you will have a set period of time to utilize the rest of the days. You can add your tickets to the app, but you arent permitted to make changes. 5.6 If a buyer does not receive delivery of any Resale Tickets in time for the relevant event as a result of the tickets being delayed, lost or damaged in transit and through no fault of you or the buyer, we may require you to be responsible for the submission of all relevant documentation to the carrier, in order to claim the costs associated with the failed delivery. Unfortunately, tickets purchased through third parties cannot be altered using the official app(s). Ticketing Website App Something else. Note: New tickets must be indicated by a blue dot on the seat map. 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