There is also a great coffee shop and an ice cream place. The safe also had an issue that was fixed in hour. We are delighted that you had a great trip, and look forward to your next stay. The second drawback is that the water never gets deep within the buoys set up by the hotel. Ocean Hotels, General Manager at Ocean Coral Spring Resort, responded to this review Responded 11 February 2021. Creative, talented and passionate individuals are invited to submit their applications to join our dynamic team. I asked for a Bahama Mama at the pool bar and she didnt know what that was. Now 260 on Tripadvisor: Ocean Coral Spring Resort, Trelawny Parish. Did not have one bad meal!! DearRoxiPetre,Thank you for your recent stay with us and kind review.We are elated that we delivered on an amazing stay. Copyright 2023 The Gleaner Company (Media) Limited. Buffet is large with lots of variety and there are 6 specialty restaurants, one jerk chicken hut and a snack bar. We want to thank you for sharing your experience with us and we are happy to know that we were able to make your stay a good one despite the beach not being in its best condition. Ocean Hotels, General Manager at Ocean Coral Spring Resort, responded to this review Responded January 11, 2021. I had the best time! Taxes and fees that are shown are estimates only. A member of the RJRGLEANER Communications Group. I hope he can improve the service as it is a nice place. But reopening in 2020, we had the support of the local travel agents and they promoted the hotel. We regret to know we were unable to meet your expectations during your stay. The lazy river needs better control of the floaties as adults take them hostage and even sit on them at the swim up bar instead of putting them back for others to use. Food: As a General Manager you will plan, manage, and guide multiple contracted services for a client normally generating $2-15M+ in revenue to meet operating and financial goals, client objectives, and . The staff here work extremely hard to make sure everything is done wel and thT you are happy. For safety they need to put yellow stripes on the stairs of the wooden bridges as we personally saw at least 6 people trip on them. There is definitely a noticeable staff shortage. Dear Drika Jacobs, It was a pleasure hosting you here at Ocean Coral Springs by H10 property. We are certainly disappointed that we fell . An extensive programme of sports, games and activities aimed at young people ages 1317. We are happy to hear that you found the resort to be lovely and have also noted the areas of improvements mentioned. Im sure everyone can agree, were going to an all inclusive so that the kids are entertained and happy and so myself and my husband can relax, this was the least relaxing few days weve ever had. All hands need to be in deck now to get our citizens vaccinated with continued efforts to respect and follow the protocols to reduce our positivity rate. We didn't try the bowling as it was usually too busy or the piano bar as it was usually too quiet. A lot of activities for families even with small children 1+. It was easy to find verse the previous reviews stating otherwise . Juan Carlos Fernandez-Friera (centre), vice-president, sales and marketing, Ocean by H10 Hotels, embraces Tanesha Clarke (left), sales and marketing director, Ocean Coral Spring, as she presents Judith James-Watts, managing director, Leisure for Pleasure Holidays & Tours Limited, with her second-place award at the 2021 Ocean Coral Spring and Ocean Eden Bay Award Top 20 Travel Agent Awards Ceremony. The property is expanisve so there is some walking to restaurants but there are many. Beautiful resort but Id advise people to continue to read the reviews to see if the service issues have improved, Royalton Blue Waters Montego Bay, An Autograph Collection All-Inclusive Resort, Royalton White Sands Montego Bay, An Autograph Collection All Inclusive Resort. The Ocean Coral Spring has the Privilege, Exclusive Rooms and Services service, designed for guests looking to enjoy a plus of exclusivity during their stay. Let your taste buds travel the world with the flavours of our resort in Jamaica. After spending two weeks, I have to say that the negative reviews must be from very hard to please people, as we had a very good vacation. See 1,809 traveller reviews, 2,069 candid photos, and great deals for Ocean Coral Spring Resort, ranked #4 of 12 hotels in Trelawny Parish and rated 4 of 5 at Tripadvisor. As for privilege status, we enjoyed it mainly for the top shelf liquor and the lounge. They even opened the sports bar at 9am so my husband could watch a football match that was on in England. Throughout the complex they were running out of supplies (milk and sugar in the cafe). He warns that if COVID-19 is not controlled and a decision is taken to close the countrys borders again, tourism stakeholders would be forced to restart from zero. WiFi is accessible everywhere and is not an extra charge. Here are the issuesour room temperature was usually around 25 degrees C. Despite advising 4 different staff (from the room attendant to the front desk), no one ever came to look at it. In addition, it has a Despacio Spa Centre, Privilege, Exclusive Rooms and Services and a complete entertainment programme for the whole family. The selected hotel only admits bookings for adults. Check in and check out was quick and easy. I really must commend Ocean Coral Spring. The air conditioning was either too chilly or not working. They were great!! Ocean Hotels, General Manager at Ocean Coral Spring Resort, responded to this review Responded January 4, 2021. All Rights Reserved. was alright comes with a mini fridge stocked upon arrival, toilet is separate from the shower with it's own door, likewise for the shower, room also have a flat screen tv with cable channels, and to top it off the balcony has a very relaxing swing very soothing with the Caribbean breeze blowing in your face. Or the privilege ones that abuse the reservation systems. Id recommend this resort but Id advise people to continue to read the reviews to see if the service issues have improved with the additional headcount they desperately need. The We booked a privilege swim out room (I booked a king, but we ended up with two queens, that were quite comfortable) The room was spacious and well laid out. The Taco Bell Assistant General Manager supports the Restaurant General Manager by running great work shifts and meeting Taco Bell standards. The opening coincided with the COVID-19 pandemic, and so Clarke said it was tough after having done such a major investment and then have the pandemic come upon us and then being closed, without any opportunity to make any business. 7/4/2022. The revitalisation is set in motion as some 800,000 airline seats become available for the upcoming summer, a number which is approximately 70 per cent of the level experienced in 2019. The maid service was hit and miss when the regular Natasha was not working. Ocean Hotels, General Manager at Ocean Coral Spring Resort, responded to this review. Best Private Van Service. Its amazing receiving this award, being number one for Ocean. Ocean Coral Spring - All Inclusive - Trelawny, Coral Spring, Jamaica, Beach activities and non-motorised water sports, Motorized water sports and Dive It! Is parking available at Ocean Coral Spring Resort? the swim out water was cold but once in, you were fine. Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. It was easy to find verse the previous reviews stating otherwise . They lack in pool fun entertain also, same schedule daily, no great fundsysother than the first pool party. Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast. (Ramone and two other ladies in the Martha's Market made our dining experience delightful) Ocean Coral Spring. Listed on 2023-03-01. The beaches are not large and you need to watch where you step to avoid stepping on coral. As a lot of resorts are experiencing, they have suffered a lack of staff in the past couple. An extensive programme of sports, games and activities aimed at young people ages 1317. And the balcony doors are pretty soundproof. We love to share these kinds of feedbacks as they encourage our staff to continue working on making satisfactory guest stays .It was a pleasure to have hosted you at our hotel and we look forward in welcoming you back here with us.Regards,Sabrina De Pasquale. This was a nice resort but really lacks in service, the swim up bar was one of the slowest places to be waited on, when you did get service they were out of beer or cups,etc. Sashorn thanks again for inviting us to the Privilege Cocktail Party to watch the details of how the workers performed it was amazing and the food and service was a 100 for me even the head chef and managers were helping the servers and I admire that a lot my favorite there was that special soup its a 100 I will be definitely sending a lot of my guest there and I will be encouraging my coworkers to send guests there also. There should be more management around the tubes used for floating, as they tend to end up in the swim up bar attached to the lazy river, which is nowhere near one of the main entrances. We were at other resorts in Jamaica and your room key was an RFID on your wrist. Very friendly and easy to talk to and they are so caring about your well being they are 1 in a million , special big up to the bar tenders at the lobby bar Michael and Monique wooo the are great just to make me a drink the had no bananas available and Michael went out just to get one to make me a dirty banana that I wanted from I got there and everyone else told me the had none and yes he made it possible just so commendable. The pool is huge and wasnt crowded. From our If you don't have Privelege and have to go to the beach on the regular side it's awful. The resort is beautiful the rooms really have the islan vibe. The food was amazing, I didn't have a bad meal but the service was real slow. Regards, Sabrina De Pasquale. Tripadvisor performs checks on reviews. It was easy to find verse the previous reviews stating otherwise . I have to say when looking to book a vacation, some of the negative reviews about OCS originally made me hesitant and then once booking made us a little unsure of what to expect when we got there. Juan Carlos Fernandez-Friera (second left), vice-president of sales and marketing at Ocean by H10 Hotels, and Tanesha Clarke (second right), sales and marketing director of Ocean Coral Spring, present the first-place award to Kameika Lewis, reservations manager, KML Enterprise, who collected on behalf of herself and her brother, Kareem Lewis We strive to provide our guests with an exciting and enjoyable experience and we so we are glad this was your experience. Burger King - Restaurant General Manager Job Description. We even enjoyed the shows. I was going on a trip to the aluminous sea, and decided to go for a late lunch at the Jamaican Grill leaflet stated it closed at 4:30 I got there at 3:15, only to be told there was no more jerk, chicken or jerk pork, the staff were already cleaning up the grill. Addressing the main selling points, she shared: I think its a five-star brand. The food was amazing, eating in a different restaurant every night, with no issues. You also cant go out too far because there is a rock wall of some kind in the water. Theres a lot better in Jamaica than this! Weve put in a lot of hard work over the years and its a great feeling. from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. Located in Spring Rises, 4.7 miles from Luminous Lagoon, Ocean Coral Spring Resort - All Inclusive has accommodations with an outdoor swimming pool, free private parking, a fitness center and a. Yes, Ocean Coral Spring Resort offers airport transportation for guests. Bro. I want to say thank you to Sashorn, Mr Geforey and Mr Early for making sure our vacation turns out to something good at Ocean Coral Spring. Community Development, Environmental Services, Finance, Human Resources, Library and Recreation Services, Office of the City Attorney, Office of the City Manager, Public Safety, Public Works. We went all out to make them feel so grateful and feel thanked. The blue team were outstanding!! Rooms on floors 1-4 have better furniture on the balcony. I would never book this place again, its a nice complex but there are far better on the island with much better service, food and entertainment. Such a beautiful escape (even during Covid). Own or manage this property? Were there issues, yes, but trivial at best. The buffet was good. How disappointing. We are happy to learn your birthday trip was a delight. In fact, the pace at which the US is going could see Jamaica receiving 75 to 80 per cent coverage from that country, and the UK could be at 60 to 70 per cent. Yes, pets are typically allowed, but it's always best to call ahead to confirm. We got to learn which ones actually worked and go to those. Ocean Coral Spring - All Inclusive - Trelawny, Coral Spring, Jamaica, Beach activities and non-motorised water sports, Motorized water sports and Dive It! Room: The Ocean Coral Spring has a Despacio Spa Centre, perfect for unwinding and pampering body and mind. Deep within the buoys set up by the hotel hosting you here at Ocean Coral Spring has a Despacio Centre. ) Limited transportation for guests you found the Resort to be lovely and have to go the... General Manager by running great work shifts and meeting Taco Bell standards an RFID your! Great coffee shop and an ice cream place the bowling as it was a pleasure hosting you here Ocean... 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