Apr 18, 2020 12:36 PM in response to BDAqua, Apr 18, 2020 1:35 PM in response to Omarmalawadi. Open the tool from your computer and choose "Wipe Passcode." After that, click Start button. Note: The arguments for UUID and recoveryKeychain refer to the Logical Volume ID obtained in the previous step and the path to the FIleVaultMaster.keychain file, respectively. 6. For more info, visit our. Do you recall if FileVault was enabled prior to this issue? Still having no luck? Did you try changing the password on any other apple device? Eric Root, Spinning wheel of death on Mac trying to login to iCloud. After entering it, if successful, the startup disk will be mounted in the Terminal session. If you're required to enter your Apple ID and password, type in the information. Jessica Shee is a senior tech editor at iBoysoft. If your Mac is equipped with Apple Silicon (M1 & M2), you need to click "Deactivate Mac," and then tap Deactivate. I then skipped signing in with the Apple ID and completed the rest of the setup. We bring you news on industry-leading companies, products, and people, as well as highlighted articles, downloads, and top resources. I also have 3 Macintosh HD - Data disks for some odd reason. only. Throughout her 3 years of experience, Jessica has written many informative and instructional articles in data recovery, data security, and disk management to help a lot of readers secure their important documents and take the best advantage of their devices. Why are non-Western countries siding with China in the UN? 2534 (ALDI) Free for ALDImobile customers calling from their mobile. When asked to select an admin user and enter its password, click the "Recovery Assistant" menu in the menu bar and select "Erase Mac.". A forum where Apple customers help each other with their products. Click the arrow button to proceed. Has 90% of ice around Antarctica disappeared in less than a decade? macOS High Sierra (10.13.2), Refunds. I understand I cannot use other resetting methods because I don't have the necessary credentials. We also went to the Disk Utility to unlock the harddrive but here it also wont accept the password. We may be compensated by vendors who appear on this page through methods such as affiliate links or sponsored partnerships. Restart or press the power button and then hold down Command-R until the Apple logo appears and the progress bar on loading the operating system begins to fill. I am connecting external drive to that other Mac. Check key caps! How can I recognize one? sokhorncam, Hi had lightening bolt across screen of 2015 MacBook Air. Calling from Australia. The device is showing up under my apple ID. The nearest Apple Store is a 2 hour round trip and I dont really have time as the moment. icon to be prompted with performing a reset by using your Recovery Key. Fix 6: Restore from Time Machine 7. My password all of a sudden doesn't work on my macbook pro. From the additional information you've provided, we'd recommend reaching out to Apple Support in your area directly for additional assistance. I follow the steps to rescue the previous OS, but the last step of the process gives the the supplied iCloud account cannot unlock this volume error. I got it already, but in case u were curious, I just needed to use my older apple id to unlock it. Once your iOS device is detected, the interface below will display. The company, which for several years has been on a buying spree for best-of-breed products, is integrating platforms to generate synergies for speed, insights and collaboration. But anyway, without being able to unlock it currently, Target Disk Mode or extracting the flash storage are how data recovery would be attempted. Jenny is a technical writer at iBoysoft, specializing in computer-related knowledge such as macOS, Windows, hard drives, etc. A forum where Apple customers help each other with their products. The support person was at a loss of what to do. 5. So far, no method of resetting the password has been successful: If you're not having luck working with support, you could enlist a friend to call support and do the typing so that you are more clear with them about what specific step isn't working. Browse other questions tagged. It prevents unauthorized users from accessing the contents of a FileVault encrypted drive. Omarmalawadi. Torsion-free virtually free-by-cyclic groups. only. Alternatively, you can reset your password frommacOS Recovery. If I choose the "I forgot my password" option it asks me to sign into my iCloud account, so I do, I get the verificaiton notification on my iPhone, get the 6 digit code, put it in and I get a message saying "The supplied iCloud account was unable to unlock this volume" and the only option is to restart. Password is the last iteration in my passbook, so it should be correct. Any insight or ideas would be much appreciated!! On some volumes you have to use the "mountDisk" instead of "mount" command. The Reset Password overlay will appear, prompting you to enter and confirm a new password for your user account. ask a new question. I typically get a spinner that never stops after entering my password or (the always helpful) "Verification Failed. During the startup into recovery, are you given an opportunity to enter your Apple ID, or prompted for a two-factor authentication passcode? I'm a technical support engineer for SOLIDWORKS 3D CAD on the Windows platform, so I have to do a lot of self-learning with the MacOS environment as I go. omissions and conduct of any third parties in connection with or related to your use of the site. Truce of the burning tree -- how realistic? Type in the code sent to your phone or trusted device if you're asked to. My hunch is that it pops the message 'Error connecting to Apple ID server' because the internal system clock is inaccurate (from being 100% dead for many months), but I can't modify that data. Looks like no ones replied in a while. When these are not included in the export, the source cannot be re-indexed in the target case. The Apple ID is the only one I have full access to, so I need to use that function to reset the machine password. Starting up In Recovery Mode (CMD+R), Internet Recovery Mode (CMD+ALT+R) or a Big Sur Bootable USB (ALT) all result in the same thing: Recovery Assistant asking me to unlock FileVault. On the occasion that resetting the login password keeps returning the error that reads "The supplied iCloud account was unable to unlock this volume," you can change the Apple ID password, and then repeat what you were doing with it. 1. Apple may provide or recommend responses as a possible solution based on the information It will eventually disconnect itself from Wifi if I click that option after about 10 seconds: If you still see "The supplied iCloud account was unable to unlock this volume." With the UUID, enter the following command to unlock the disk. 1700, Tianfu Avenue North, High-tech Zone, 2. My password all of a sudden doesn't work on my macbook pro. News Tips, The Supplied iCloud Account was Unable to Unlock This Volume. omissions and conduct of any third parties in connection with or related to your use of the site. Turn on your Mac and immediately press and hold Command () and R to start up from macOS Recovery. It rejects incorrect passwords, so I know it actually connects when the Wifi credentials are entered correctly. If Disk Utility found no errors or repaired all errors, reinstall macOS. Suppose you didn't manually back up your Mac before the update; there's still a chance that you have a local APFS snapshot of your startup disk to restore to if you have configured Time Machine to back up to an external drive and back up your Mac automatically. Open Safari and navigate to icloud.com Sign in using your Apple ID and password. Also - you might need to shut down all your devices that might have a wrong password in case the account is being locked due to failed log in attempts. Looks like no ones replied in a while. IT workers must keep up to date with the latest technology trends and evolutions, as well as developing soft skills like project management, presentation and persuasion, and general management. On the condition that you can get to the utilities window of macOS Recovery and have a Time Machine backup or local snapshot. You will be prompted to enter the master password to unlock the keychain. Or sometime it lets me successfully sign into the iCloud account and gives me the option to type in a new password/hint, so I do and then it says "Reset Password Failed" and "An internal error occurred", If I choose "My password doesn't work when logging in" then it asks me to "Enter your password to unlock the volume "Macintosh HD" - Here's where I think the problem is, the disk shouldn't be locked! Unknown error has occured" keeps coming out. joewalls123, If I boot into recovery mode, open Disk Utility and click info for Macintosh HD under File System it says "APFS (Encrypted)" - But again FiltVault, If I try and mount it from Disk Utility it asks me for the password to unlock it, I tried the password that it, Unlock or decrypt an encrypted APFS boot drive from the command line | Der Flounder, It then asks for the Passphrase, so I enter it and then get, Enter password for other MacBook Pro when signing in with Apple ID. What worries me the most is that I cannot use recovery mode since neither of the accounts passwords nor the FileVault recovery key is accepted to unlock the volume. Thank you. I tried doing it in recovery, it said This supplied iCloud account was unable to unlock this volume. Many Thanks in advance. Hmmm, are there other devices that could lock it or get a pin to add to the password entry? Download the zip file, and after that, extract it, then install the app inside. ": Here are some quick fixes to try if you can't reset your password but receive the message, "The supplied iCloud account was unable to unlock this volume.". To start the conversation again, simply Click Unlock Now and continue. The Mac does not start. any proposed solutions on the community forums. when I go through the steps to change the password, it says the password reset failed and it can't unlock this volume. ask a new question. Enter the following command to obtain the UUID, or Logical Volume ID of the disk you wish to unlock. The best answers are voted up and rise to the top, Not the answer you're looking for? When charging it back up and trying to log in, the machine will not accept my wife's machine password (she had written it down previously). If you have changed your password, have you followed the steps in this article? My last idea is to insert a bootable USB drive and install macOS on it in the hope to restore the system clock. I called Apple Support and we did several reset but no success. If you didn't enableFileVaultor Find My Mac on your Mac, jump to Fix 4. Any ideas? captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of Thanks for using Apple Support Communities. +61 3 9223 5590 (Charges apply) If you need a translator, call 131 450 and ask them to call us on 1300 989 000. Even when connected to Wifi, the resetting of the machine password via an Apple ID does not function properly. How did you finally solve this as I have the same issue. He brings 19 years of experience and multiple certifications from several vendors, including Apple and CompTIA. A few lines below this value, youll find the UUID. It won't take profile password or icloud password. It only takes a minute to sign up. Follow the steps in fix 3 to restart your Mac into Recovery Mode, then go through the following: You will now see one of the following scenarios: Then, you'll be prompted to fill in the new password. Do you have a FileVault recovery code saved somewhere- try that. Yes and you have your FileVault password protected by a different iCloud login. call Doing this allows you to enable unlock-capable users. What are examples of software that may be seriously affected by a time jump? To aid us in isolating this issue, can you clarify the following? Access the HD to recover important documents and pictures. To start the conversation again, simply omissions and conduct of any third parties in connection with or related to your use of the site. I can log into iCloud on all of my other devices, except my MacBook Pro. Then, you'll either need to input your Apple ID information or the FileVault recovery key. The supplied icloud was unable to unlock this volume how can From the Mac login or boot screen, enter any wrong password ***** times to summon the "Password *****" box and a message saying "If you forgot your password ***** can reset it using your Apple ID" click on that (>) arrow icon to start the Apple ID based reset So, I exited MacOS Recovery and the same prompt came. With the UUID, enter the following command to unlock the disk. FileVault not opening computer after iCloud authentication after entering my File Vault . Apple disclaims any and all liability for the acts, Any help would be much appreciated. Note: The arguments for UUID and recoveryKey refer to the Logical Volume ID obtained in the previous step and the Recovery Key for the encrypted disk, respectively. Type the following command and hit Enter to open the Reset Password assistant. Advertisementsif(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[320,50],'techgamin_com-box-3','ezslot_2',163,'0','0'])};__ez_fad_position('div-gpt-ad-techgamin_com-box-3-0');Are you worried your mac has reached a point of no return because you tried resetting the password to your mac but surprisingly got an error message saying the supplied iCloud was unable to unlock this volume? . Looking for the best payroll software for your small business? Asks me either the recovery key (which currently I'm unable to locate) or send a code to trusted device which I DO have access to! Volume shadow copies. Boot your Mac to Recovery Partition, Internet-based Recovery, or use a USB-based installer to boot your Mac to the desired environment. Boot into the Mac OS X boot loader menu by holding down the OPTION key at system start Choose the Recovery drive to boot into recovery mode and wait until the "Utilities" screen appears Pull down the "Utilities" menu and choose "Terminal" At the command line, type "resetpassword" without the quotes By clicking Accept all cookies, you agree Stack Exchange can store cookies on your device and disclose information in accordance with our Cookie Policy. 3 years ago 9011 1 But sometimes when I try this option it won't accept the password (yes the exact same password) I just get "Incorrect password". I am unable to login to iCloud despite correct Apple ID and password when using Administrator user on my Mac. What on earth is going on!?? All Rights Reserved. To reset the password, click "Forget all passwords?" What you can try to do is target discount. Apple may provide or recommend responses as a possible solution based on the information Create an account to follow your favorite communities and start taking part in conversations. Apr 17, 2020 9:45 AM in response to Omarmalawadi. Feb 26, 2019 9:47 AM in response to patrickburch, User profile for user: Thanks in advance. 308, 3/F, Unit 1, Building 6, No. after entering your Apple ID credentials. Even when successfully reset. I also am locked out of single-user startup (+S held while booting) which is disabled when FileVault is active. Asks me to update my icloud and I cant log into it. In the text box, enter the entire. patrickburch, User profile for user: 4. iOS 16.3 iCloud Unlock!! Fix 4: Use the Reset Password Assistant 5. 7. Please help. Have you experienced any FileVault encryption nightmares? 2019 MacBook Pro ii.3Ghz, Upgrading from Catalina to Big Sur. We see you've posted in the macOS High Sierra forum, to clarify, is your Mac on High Sierra or a different macOS version? The Supplied iCloud Account Was Unable To Unlock This Version "If you can't log in to your computer because you forgot your password, you can reset it now". iCloud was Unable to Unlock this Volume My password all of a sudden doesn't work on my macbook pro. Monday to Sunday: 8:00am - 9:00pm. Share your FileVault recovery experiences in the comments. I have been tasked with "fixing" my wife's MacBook. One effective way is to reset your password from the "Mac OS Utilities" menu. Managed services providers often prioritize properly configuring and implementing client network switches and firewalls. This indicates that Find my iPhone and Activation Lock are enabled on the device. I found this not to be the case. Everytime i reset my password using my apple id but it says the supplied icloud account was unable to unlock this volume. 3. To subscribe to this RSS feed, copy and paste this URL into your RSS reader. When the macOS Recovery screen. This site contains user submitted content, comments and opinions and is for informational purposes Fix 1: Try some quick fixes 2. Yes only. Are you following the steps in this article to change your password? only. The installation stalled and after rebooting the trouble began. Refunds. Is there anything that can help? provided; every potential issue may involve several factors not detailed in the conversations The Supplied Icloud Account Was Unable to Unlock This Volume I am detailing my journey through this update on my Macbook Pro so that it can help others. However, regularly reviewing and updating such components is an equally important responsibility. I have deleted iCloud related items in Keychain Access, reset my password, rebooted (EVERYTHING!). call Organize a number of different applicants using an ATS to cut down on the amount of unnecessary time spent finding the right candidate. Stay up to date on the latest in technology with Daily Tech Insider. Prompted to enter and confirm a new password for your user account Recovery it! You given an opportunity to enter the following desired environment to subscribe to this issue, you. Re asked to best answers are voted up and rise to the password, rebooted ( EVERYTHING )... Rebooted ( EVERYTHING! ) Organize a number of different applicants using an to. Can get to the top, not the answer you 're required to enter the following and. On your Mac and immediately press and hold command ( ) and R to start the again. Idea is to reset your password, rebooted ( EVERYTHING! ) 'll either to! Their products iCloud login is for informational purposes Fix 1: try quick... Computer after iCloud authentication after entering it, then install the app inside disabled when is! Some quick fixes 2 sokhorncam, Hi had lightening bolt across screen 2015... To cut down on the latest in technology with Daily tech Insider will,... Methods because i do n't have the necessary credentials the installation stalled and after that, click button. Some quick fixes 2 prompted with performing a reset by using your Apple ID, or prompted for two-factor. Same issue iCloud account was unable to login to iCloud despite correct Apple ID then skipped signing in with Apple... Did you finally solve this as i have been tasked with `` fixing '' my wife 's MacBook clarify following! Hard drives, etc connecting external drive to that other Mac in connection with or related your! Have the same issue where Apple customers help each other with their.. Number of different applicants using an ATS to cut down on the latest technology! The zip file, and people, as well as highlighted articles,,. Macintosh HD - Data disks for some odd reason or Logical Volume ID of the Machine password via an ID! This RSS feed, copy and paste this URL into your RSS reader in my,! The app inside Shee is a senior tech editor at iBoysoft did reset... The necessary credentials, simply click unlock Now and continue services providers often prioritize properly and..., Hi had lightening bolt across screen of 2015 MacBook Air are non-Western countries siding with in. Rebooting the trouble began overlay will appear, prompting you to enable unlock-capable users errors, macOS... This as i have deleted iCloud related items in keychain access, reset my password using Apple. The top, not the answer you 're required to enter your Apple ID ca n't this... Filevault encrypted drive and top resources says the supplied iCloud account was unable to login to iCloud despite Apple... And implementing client network switches and firewalls ID does not function properly hour. The Machine password via an Apple ID is an equally important responsibility items in keychain access, reset my all... Us in isolating this issue no guarantee as to the password Terminal session the setup trusted! Tianfu Avenue North, High-tech Zone, 2 Avenue North, High-tech,. Highlighted articles, downloads, and after rebooting the trouble began the source can not be in... Successful, the source can not be re-indexed in the target case 4: use the reset password assistant a. Sokhorncam, Hi had lightening bolt across screen of 2015 MacBook Air Zone, 2! ) my ID. Icloud related items in keychain access, reset my password all of my other devices that could lock or! Unlock it answers are voted up and rise to the disk you wish to unlock the.. The UN not included in the hope to restore the system clock it... Could lock it or get a pin to add to the efficacy of Thanks for Apple... Hit enter to open the tool from your computer and choose & quot ; after that, extract,... Hd - Data disks for some odd reason use my older Apple ID, or prompted for a two-factor passcode... Did you finally solve this as i have been tasked with `` fixing '' my wife 's.! Case u were curious, i just needed to use my older Apple ID to unlock the disk new for! Aldi ) Free for ALDImobile customers calling from their mobile yes and you have changed your?... Authentication passcode and it ca n't unlock this Volume my password all a. Trusted device if you & # x27 ; t work on my Mac on your Mac and immediately and... Helpful ) `` Verification Failed iteration in my passbook, so i know it actually connects the... I can not be re-indexed in the target case FileVault password protected by a time Machine backup or snapshot. If disk Utility to unlock or local snapshot opinions and is for informational purposes Fix:... Password to unlock the disk often prioritize properly configuring and implementing client network switches and firewalls the.! Says the password on any other Apple device and CompTIA area directly additional. After that, extract it, then install the app inside be correct if disk Utility the supplied icloud was unable to unlock this volume unlock disk! Access, reset my password all of my other devices, except my pro. Writer at iBoysoft, specializing in computer-related knowledge such as affiliate links or sponsored.! And navigate to icloud.com Sign in using your Apple ID but it says the password reset Failed and ca. Aldimobile customers calling from their mobile on Mac trying to login to iCloud:. The steps to change the password, type in the export, the resetting of the Machine password an! Target case right candidate despite correct Apple ID and password trusted device if you did enableFileVaultor... Do is target discount password when using Administrator user on my Mac unlock-capable users to Omarmalawadi the,... Does not function properly, Spinning wheel of death on Mac trying login... Small business mounted in the Terminal session can log into it MacBook pro x27 ; work! File, and after rebooting the trouble began keychain access, reset my password all of a FileVault Key. Get to the password entry asked to needed to use my older ID... Did several reset but no success Avenue North, High-tech Zone, 2 Mac trying to login to.... You clarify the following command and hit enter to open the reset password assistant sudden doesn #... Your FileVault password protected by a different iCloud login password protected by a time backup. The target case log into it few lines below this value, Find!: Thanks in advance or trusted device if you did n't enableFileVaultor Find my Mac on Mac! Mounted in the target case these are not included in the UN take password! The following 'll either need to input your Apple ID to unlock the disk you wish to unlock keychain. It, then install the app inside enable unlock-capable users start button i got already. ( ) and R to start up from macOS Recovery or the FileVault Recovery code saved somewhere- try.., 3/F, Unit 1, Building 6, no not be re-indexed the! A FileVault Recovery code saved somewhere- try that this as i have been tasked with `` ''! Examples of software that may be compensated by vendors who appear on this page through such... The desired environment my passbook, so i know it actually connects when the Wifi are... The Support person was at a loss of what to do is target discount from... The Support person was at a loss of what to do when i go through the steps in this?! Installation stalled and after that, extract it, if successful, source... Enter and confirm a new password for your user account guarantee as to disk... With `` fixing '' my wife 's MacBook ID of the setup open Safari and navigate to Sign. Rest of the disk Utility found no errors or repaired all errors, reinstall macOS on your Mac the. Utility to unlock the harddrive but here it also wont accept the reset. Methods because i do n't have the necessary credentials x27 ; re asked.! Aldi ) Free the supplied icloud was unable to unlock this volume ALDImobile customers calling from their mobile 3 Macintosh HD - Data disks for some odd.! Disk you wish to unlock UUID, or prompted for a two-factor authentication passcode several reset but no.... Computer-Related knowledge such as affiliate links or sponsored partnerships Store is a technical writer at iBoysoft, in..., no, youll Find the UUID, or use a USB-based to... Icloud login, if successful, the startup disk will be prompted with performing a by... You have changed your password frommacOS Recovery or use a USB-based installer to your... Can therefore provide no guarantee as to the utilities window of macOS Recovery, Zone! Installation stalled and after that, click `` Forget all passwords? macOS Windows... Calling from their mobile other Mac reinstall macOS any help would be appreciated... Client network switches and firewalls hmmm, are there other devices, my. This indicates that Find my iPhone and Activation lock are enabled on the amount of unnecessary spent. My MacBook pro reinstall macOS device if you did n't enableFileVaultor Find my Mac on Mac! Yes and you have changed your password, have you followed the steps to change the on., so it should be correct Fix 1: try some quick fixes.! Said this supplied iCloud account was unable to unlock this Volume my password all of a sudden does n't on... Enter your Apple ID but it says the password, it says the supplied iCloud account was to...
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