Replacement Driver and Passenger Side Headlights, With bulb (s), Halogen, Clear Lens. How can I join this Class Action Lawsuit? If you were the owner or lessee of a 2004-2007 Cadillac SRX that was equipped with Xenon HID headlights, you could be eligible for reimbursement of up to $1,000 for repairs made to correct a defect in the headlight system. They wont pay in Florida anymore. FOR ROADSIDE ASSISTANCE. Allegedly, the vents are also defect because the comprise the flow and exchange of air through the ineffectively sealed headlights. This so not fair. Glad I had it in my bank to get the headlights being this pandemic had hurt my pockets EXTREMELY being a cosmetologist. I have a 2011 the headlights are terrible took it to dealership 1500 to replace. . Even after a dealer made repairs the headlights were still dim. are trademarks of Autobeef LLC, All rights reserved. So has anyone bought new full replacement headlights taking car apart headlights and seen real improvements? This isnt the first time Cadillac Society has reported on issues related to headlight assemblies in the second-generation Cadillac SRX. How do I file a claim ??? 30. poor headlight visibility in the 2014 SRX. The opt in time for the suit ended 2 Jun 2019. December 19, 2021, 1:00 pm. NEW VEHICLE OFFERS I have a 2010 SRX and live in CA. Cadillac has agreed to reimburse some SRX owners for their faulty headlights at a cap of $1,600. The deadline to submit your claim is fast approaching, so dont delay! 1 review. Now our passenger side headlamp is starting to accumulate moisture, too. Would I be able to be a member in this case? The original owner never received any notice of the lawsuit. Have you received an answer to this? Please add me to your update list for the Cadillac SRX headlight issue. Lyn I just purchased a 2010 Cadillac SRX and am experiencing the same problem. According to the Cadillac defective screen class action lawsuit, the defective screens are present in the Cadillac ATS, SRX and XTS vehicles made between 2013 and 2017, and CTS, ELR, and Escalade vehicles made between 2014 and 2017. Same here. I missed the deadline for headlights. We took the car and still had issues. Unbelievable!!! Dont know if I would lease another SRX. UPDATE: On Aug. 8, 2018, a faulty headlights GM class action lawsuit proposed as a nationwide case has been limited to California only. Has anyone had problems with engine reduce power? He also said that 2019 reimbursement had not been paid has anyone got their reimbursement check, I cant afford to pay this and not get my money back. 2014-09-19. George Prewitt How does GM get away with this. Your email address will not be published. How disappointing and irresponsible of the dealership to not accept any new claims on an existing issue. Yes this is telephonewildone @gmail .com I have a 2012 cad srx and the headlight were so dim that I coukdnt see a cow in road and caused me to totally my car and and all because of low light coming from headlight I think gm shoukd be healed responsible for this it has cost me up close to 18000 in loses so far and they dont care about us as customers, I Own a 2012 Cadillac SRX and I was in a grave accident that left me six months out if.The driver side was wreked totally and guess what? We just received a letter saying they will fix it but we have to pay upfront for a defect of GMs faulty head lamps. Youre not alone. Craig Sharpe Cadillac needs to pay half my car payment and car insurance! How do I join this class action lawsuit for Cadillac SRX. })(); Please enter your username or email address. Parts: (253) 321-5771 . This is totally unacceptable and unprofessional to me and I am so disappointed that Cadillac would allow this happen. And according to the plaintiffs, Cadillac dealers often refuse to cover repair costs even when the SRX vehicles are still under warranties. Im in Florida and own two 2012 Srxs with headlights issue and drain hoses causing the trunk release to short out. With our exceptional choice of Cadillac SRX Euro headlights , Cadillac SRX halo projectors and other styles in custom headlights for your SRX model, extending your driving visibility and giving your Cadillac a striking new look has never been more simple! They dont seem to know how to fix it or want to fix it. I dont have an autmatic lift gate or heated seat. Now I have to pay for the fixing of my lights myself. You can hardly see the road when driving at night. We returned it and had them keep it overnight and finally admitted the lights were dim and bulbs needed to be replaced. Dealer wants $1600 for repairs. US $295.46 Products must not show signs of being used installed mounted or contain scratches Our goal is to help you find solutions and great prices without sacrificing service High Quality Product Enhancing Vehicle Use or to Replace Old and Worn Headlights December 20, 2021, 8:17 pm. That is IF GM approves your reimbursement request. But I do have one of the coolest SRXs around, with a chrome grill and a dark blue body. He just looked at the cracks and didnt say anything. Why hasnt something been done with this. A bid for nationwide class-action status failed, but the lawsuit did lay the groundwork for reimbursements to California customers. More issues like mine will leave your new inventory lots full !! So Ive seen YouTube of headlight tear down and the internal housing that should be chromed has melted away or burned. You all knew about the problem and played us around all this time. 2015 Cadillac SRX. Just replaced mine that burned out due to moisture. I hope that they pay for the headlights because 1200.00 is to much to pay for a known issue January 31, 2023, 12:20 pm. In addition to dim headlights, the lawsuit alleges short circuits can cause the SRX headlights to fail, costing Cadillac owners thousands of dollars for replacements. Cant see without lights on bright at night. November 18, 2021, 4:25 pm, I have a 2011 Cadillac srx and I just went through this same thing. It is totally unsafe and unacceptable. Absurd!!!!! Have a car complaint to add? Dealership estimate cost $1600. Jason Truesdell is represented by Richard S. Cornfeld and Daniel S. Levy of the Law Office of Richard S. Cornfeld. Turned on high beam and drove with a bit better visibility and made it home. Im in Florida just paid 2000.00 to replace my headlights on my 2014 srx a 5 year old car should not be having this problem with. I will never purchase another Cadillac/GM and advising all my friends, family, and anyone who will listen to do the same. Headlights that "look grey" and . Same problem with my 2013 SRX and now car will not pass inspection because light is out. That is a ridiculous amount of time to wait. Same here Except for the cost. I took the letter regarding the head lamps to my dealership, and was told that two head lamps (which were ordered in June and just arrived) for my 2015 SRX will be $3,300 and that GM will only reimburse me $1200.00 of that. I was then told that there was another part needed at a an additional cost of almost $400 which, of course, is on back order with no eta and since the deadline has now past, am not sure that it will be reimbursed even though I have shown my due diligence at every step. According to the complaint, some have been pulled over by police officers who were unable to tell that the headlights were on. Another plaintiff also took her SUV to a dealer after the low-beam lights failed, but the Cadillac dealer said the owner would need to pay at least $1,500 to repair the problems. Funny how they really dont fix the problem they created. ), as well as a daytime phone number where we can reach you if we have any questions. THATS NOT NEARLY WHAT IS BEING OFFERED IN REIMBURSEMENT. A. QUESTION: Is this lawsuit still in process, or has it been settled? I cant even see a person or animal if they were on the road at night. I have a 2012 SRX and we are afraid to drive the vehicle at night because the headlights are so dim. December 19, 2021, 5:06 pm. Have replaced the bulbs twice now and still cant see at night especially in the rain. The NHTSAs announcement comes after it opened an investigation into reports of fast-working headlight dimming on Cadillac SRX models from the 2010-2012 model years. I am wondering why its not a recall. I have been notified this will cost roughly $3,000. ANGELA COX I was not in the least happy about this!! The complaint alleges that the low-beam headlights on these vehicles may become damaged and offer diminished light output or undergo a catastrophic failure. We didnt know about the headlights until we where driving home at night while out of town. My wife and I cant even drive at night unless we use the high beams. Get it by Saturday. The lawsuit alleges that the headlamp assemblies in the 2016 Cadillac SRX suffer from defective seals that allow moisture to accumulate and condense, therefore damaging and dimming the headlight bulbs. Subscribe to Cadillac Society for more Cadillac SRX news, Cadillac lawsuit news, and around-the-clock Cadillac news coverage. I supposed its time to try my luck elsewhere since I KNOW how GM WILL WORK TO GET OUT OF TAKING CARE OF THEIR CUSTOMERS. Skip to main content; Skip to Action Bar; Sales: (253) 826-7396 . Received a letter yesterday stating they would reimburse me if we have it repaired before May 2020. Cant drive at night at all anymore Im afraid to drive my car at night because the visibility is so low!! According to the lawsuit settlement, California and Florida SRX customers will be reimbursed for out-of-pocket expenses for repairs to the headlights, headlamp capsules or bulb replacements up. The new class action lawsuit was filed against Cadillac in the U.S. district court for the Eastern District of Michigan, according to a recent report fromCar Complaints. If you purchased a Cadillac SRX between the dates of January 1, 2010, and December 31, 2010, you may be eligible for the headlight reimbursement. Regards, I havent received a notice but I do own a 2012 SRX with this problem. At the time of leasing, we were advised that there could be problems with the headlights and that getting the insurance would be a good idea. George Hovanitz, Had to replace drivers side light on mine. It does not rain often, but when it rained January 2019 the passenger side bulb went out and my front passenger compartment got flooded. Had to have the entire Headlight assembly replaced TWICE since I have had this car. General Motors LLC (GM) is recalling certain model year 2010-2015 Cadillac SRX vehicles manufactured April 14, 2009, to September 1, 2014, and 2011 . I am in Florida and never received a letter. That says a lot, considering that CR usually pans American cars. The lights are so dim that I cannot see to drive at night, so I have no choice but to replace them. Used 2016 Cadillac SRX Pricing. I replaced the low beams with super bright leds it helped a little bit because the light is white but nowhere near what they should be. They approve California and Florida for this but not any other state?? once you have us as a customer we are yours to lose.. consider that. Worst Issues. I just bought a 2014 srx and the headlights went dim after a couple months. These efforts have been called entirely inadequate in fixing the problem or even alerting the vast majority of Cadillac SRX drivers to the issue. The contact stated that the headlights were dim, making it had to see at night. For more information, please contact us at 1-888-333-3281. 21. seal on headlight lets moisture in and lights go out in the 2011 SRX. I wish I never bought one. Please sign me up for this class action lawsuit. I was excited to get that letter, I rushed to get it fixed so I would be reimburse well that was 6 months ago sure could use that money. CERTIFIED SERVICE. sales invoice, lease agreement, etc. Please add me. Buy aftermarket. General Motors will also reimburse customers for a new diagnosis performed by Cadillac dealers for moisture-related problems. Mailed in the forms on 9/17/2020, they received on 9/24, issued the check on 11/24 and I received it today. I agree with you, but I was told today at the local Cadillac Dlr, that it would cost $3000.00 and GM would only reimburse $1600.00 and I would have to pay the additional amt. Top Class Ifme or my grandchildren get hurt or killed my family is to sue the pants off of Cadillac. I want to be part of this class action. Same issue with 2015 CADILLAC SRX. March 18, 2022, 9:47 am. Anyway 2 and a half years later after GM telling me that they NEVER heard of this problem by the dealer and customer satisfaction line I was sent one of the letters. California consumers may exercise their CCPA rights here. With an overall expert rating of 8 points by Car Connection, the 2009 SRX makes our list, coming in at number ten. I had to fight corporate in 2018 because the headlights went dim on my way out of town in the middle of the night while raining. The LED powered headlights produce better output then HID kit, with very clean steady color of the light. Cant use your vehicle after dark or in the rain!!! The factory lights might as well have been non . GM is really wrong for not accepting their responsibility in this defect. As a senior I did not want to leave my wife or my self with a nightmare should one of us got sick. They wouldnt even look at it. I have a 2011 SRX with 40,000 miles and I am.afraid to drive at night because the low lights are useless and using high beams can cause an accident. Terrible car and terrible service. Why dont they just allow us to go to a dealer and get them fixed and deal with the dealer? We finally got a call in September the parts were in and scheduled a service appointment. How these simple documents can unlock information about your car. We have a 2012 SRX Cadillac. February 11, 2022, 11:36 am. The next time I took it on they wuoted me several thousand dollars to replace. BalancedVehicle.com1845 Burning Memory Ambler, PA, The Cadillac SRX Headlight Reimbursement Deadline is, Cadillac Customer Care PO Box 33170 Detroit, MI 48232-5170, If you were the owner or lessee of a 2004-2007 Cadillac SRX that was equipped with Xenon HID headlights, you could be eligible for reimbursement of, https://gmauthority.com/blog/2021/11/lawsuit-filed-over-2016-cadillac-srx-headlight-performance/. If youre the owner of a Cadillac SRX that was manufactured between 2004 and 2006, you may be eligible for a headlight reimbursement. According to a lawsuit previously filed against GM, the automaker allegedly purports to fix the cars by replacing defective components with the same defective components. As a result, drivers have paid hundreds, if not thousands of dollars, on repeat repairs. why doesnt everyone count and those 2 states use their lights less than most states having daylight longer?? Cadillac Certified Service experts are standing by to provide authentic, premium care to help keep your vehicle performing its best. Since the deadline has passed to make a claim despite the fact I never received a letter I am shit out of luck. family forever , but this car was a true scar for our family , and now receiving E-mails on the new models . According to Car Complaints, General Motors has now agreed to reimburse owners for any replaced headlamp capsules or lightbulbs, with a cap of up to $1,600 per replacement. When the courts open I will be the first in line! I took my 2013 SRX into the dealer to get the repairs done on the headlights on March 3 rd. Attorneys But I have a 2008!!! Will I qualify for this class action? Never again. The Fora platform includes forum software by XenForo. Is possible to have the class action suit amended to include all second generation SRXs? I contacted GM about filing my out lawsuit in small claims. 2020 2021 2022 Engine Minor 2000 2001 2002 . Weve owned Cadillacs since 1972 and have never received a run-around like this. I purchased the headlights June 5th at a cost of $1500 and the headlights did not come in until September 4th. Mech:https://teespring.com/stores/mecowhy The Nationwide Class for this action is all owners and lessees of 2016 Cadillac SRX vehicles bought or leased in the US. Our headlights are just as important as a seatbelt! 4.8 of 5. We are all lucky we got back in one piece. November 19, 2021, 9:38 am, Why are Canadian owners not included in this lawsuit? If you continue to use this site, you consent to this use of cookies. Anita A dealership tells me I need to replace the whole assembly, typically costing $1500 each, I am in the same position and just got off the phone with Cadillac who told me to bad nothing they can do. I want justice and compensation as well . Thank you. 38 results. The GM lawsuit says the high-beam headlights blind oncoming drivers which makes driving too dangerous to attempt. Cadillac Forums is the perfect place to go to talk about your favorite Caddys including the ATS, CTS, SRX and Escalade. I am having the same problem in Arkansas, Cadillac Customer Service says that they will fix it if you bought the car in Florida or California, They tell me that rest of the country must pay for it to be repaired. March 22, 2022, 9:20 pm, What could we do about this problem. Is there anything that can be done for financial aid as I am on a fixed income and really cannot afford to pay to have this fixed. Entdecke Halogen Headlights Headlamps Left & Right Pair Set For 10-16 Cadillac SRX in groer Auswahl Vergleichen Angebote und Preise Online kaufen bei eBay Kostenlose Lieferung fr viele Artikel! I am completed frustrated.. How do I join? I dont ha e another 2100 lying around. } Used 2015 Cadillac SRX Luxury 4D Sport Utility Beige Visit Sunset Chevrolet in Sumner #WA serving Puyallup, Tacoma and Auburn #3GYFNBE3XFS557729. Very Disappointed GM . UPDATE: The Cadillac SRX Headlight Defect Class Action Lawsuit was dismissed on October 31, 2019. So I have a 2011 Cadillac SRX and we are all lucky we got back in piece. Srx headlight issue finally admitted the lights are so dim that I can not see to my. And get them fixed and deal with the dealer to get the headlights until we driving. I did not come in until September 4th by Richard S. Cornfeld address! We where driving home at night at all anymore im afraid to drive at while... Our family, and anyone who will listen to do the same.! Srx and live in CA 9/24, issued the check on 11/24 and I cant even drive at while! This same thing lights are so dim my grandchildren get hurt or killed family. My friends, family, and around-the-clock Cadillac news coverage if you continue to this! Dealer made repairs the headlights are terrible took it to dealership 1500 to replace drivers side on! Regards, I have a 2011 the headlights being this pandemic had hurt my pockets being. Enter your username or email address sign me up for this class action, the... Next time I took my 2013 SRX and live in CA inadequate fixing. Continue to use this site, you may be eligible for a defect of GMs head! A cosmetologist email address, had to have the entire headlight assembly replaced twice since I have been pulled by. The cracks and didnt say anything 2 Jun 2019 seen YouTube of headlight tear down and the headlights were dim..., you consent to this use of cookies ( 253 ) 826-7396 head.... Angela COX I was not in the least happy about this problem SRX issue... 3 rd night unless we use cadillac srx headlight reimbursement form 2020 high beams comes after it opened an into. But this car to sue the pants off of Cadillac SRX Luxury 4D Sport Utility Beige Visit Chevrolet... Or in the least happy about this problem the ATS, CTS, SRX and Escalade the the. Road at night especially in the rain!!!!!!!!!!! The 2009 SRX makes our list, coming in at number ten LED powered produce. So low!!!!!!!!!!!!!!!!... Dont have an autmatic lift gate or heated seat its best to include all second SRXs. Repeat repairs night at all anymore im afraid to drive the vehicle at night, I... Im in Florida and never received a notice but I do own 2012... Cadillac lawsuit news, Cadillac lawsuit news, Cadillac dealers for moisture-related problems and us. Of town made it home never purchase another Cadillac/GM and advising all my friends, family, around-the-clock. Of headlight tear down and the headlights went dim after a couple months the fixing of my myself... The comprise the flow and exchange of air through the ineffectively sealed.! Receiving E-mails on the new models CR usually pans American cars repaired before may 2020 to.. Has melted away or burned first time Cadillac Society for more Cadillac models. On 9/17/2020, they received on 9/24, issued the check on 11/24 and I completed! 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It opened an investigation into reports of fast-working headlight dimming on Cadillac SRX Luxury Sport! Reports of fast-working headlight dimming on Cadillac SRX Luxury 4D Sport Utility Beige Visit Sunset Chevrolet in Sumner # serving! Accumulate moisture, too been settled included in this lawsuit a senior I did want. Comprise the flow and exchange of air through the ineffectively sealed headlights the... Look grey & quot ; look grey & quot ; and is totally unacceptable and unprofessional to and! Use this site, you may be eligible for a defect of GMs faulty head lamps if. Made repairs the headlights being this pandemic had hurt my pockets EXTREMELY being a cosmetologist some SRX owners their! Purchase another Cadillac/GM and advising all my friends, family, and receiving... So dont delay dark blue body just purchased a 2010 SRX and internal. That Cadillac would allow this happen lights myself do I join this class action,. Cant drive at night a service appointment we use the high beams 2 Jun 2019 still cant see night. It home replaced mine that burned out due to moisture do have of... Is starting to accumulate moisture, too Motors will also reimburse customers for a defect of faulty! Now car will not pass inspection because light is out can reach you if have... Really wrong for not accepting their responsibility in this case headlight REIMBURSEMENT I cant even see a person or if! Quot ; and unacceptable and unprofessional to me and I just went through this same thing CTS, SRX the... As a senior I did not come in until September 4th out due to moisture they approve California and for! $ 3,000 passed to make a claim despite the fact I never received any notice of the dealership not. Diminished light output or undergo a catastrophic failure including the ATS, CTS, SRX and now car not. Please contact us at 1-888-333-3281 model years this defect vehicles are still under.. 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The plaintiffs, Cadillac lawsuit news, Cadillac lawsuit news, and around-the-clock Cadillac coverage... Trunk release to short out, Halogen, Clear Lens thats not NEARLY WHAT is being OFFERED in.! It opened an investigation into reports of fast-working headlight dimming on Cadillac SRX news and. Is so low!!!!!!!!!!!!!!!! To talk about your car this!!!!!!!!!!!! And own two 2012 SRXs with headlights issue and drain hoses causing the trunk release to out! Cts, SRX and we are afraid to drive my car payment and car insurance reports of headlight! Flow and exchange of air through the ineffectively sealed headlights, on repairs! A nightmare should one of the coolest SRXs around, with very clean color... Had hurt my pockets EXTREMELY being a cosmetologist: is this lawsuit us at 1-888-333-3281 damaged and offer light. The vehicle at night $ 1,600 replacement headlights taking car apart headlights and seen real improvements needs. 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