I had a hard time finding many contractors on Thumbtack that were available and was down to a single contractor that had good reviews, but didn't have any specific reviews or pictures from customers for a project that was super similar to this one. Does Thumbtack Really Work for Businesses? It appears that the Thumbtack model is working for some people. See our favorites for unlimited data, families and cheap plans starting at $10/month. Privacy Policy | Ad Disclosure, How to Switch Phone Carriers (Without Making a Mistake), Best Credit Cards for Saving and Investing Rewards, Blue Cash Preferred Card from American Express, Best Auto Insurance Companies and Ones To Avoid, Best and Worst Homeowners Insurance Companies, Best Renters Insurance Companies and Ones To Avoid, Renters Insurance: Things to Know Before You Buy, Things to Know Before You Cancel Your Streaming TV Subscription, How To Find the Best Deal on Cheap Internet Service in 4 Steps, Free Advice: Clarks Consumer Action Center, Ask Clark: Submit a Question for the Show. Just collect our money without any answers? thank you, The individuals are viokation state law by doing so and thumbtack stands behind them. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. I put $150 in the site to see what happened and I sent 3 messages so far, 1 was a scammer, 1 was a legit client but he said the site was full of scammers and didn't trust me and the other didn't answer. Be Wary! Later in the day I went to check my account and realized my account . Similar Meaning: "How much does thumbtack charge per lead". You might also notice that some businesses have Top Pro status badges on their profile. By this reasoning, we have to conclude that Thumbtack is as legit as Google Capital and the other venture capitalists that have been willing to invest their millions. I've spoken to several pros who benefit from it, and others have left comments below sharing their successes. Suggestions include altering the service request process to discourage tire kickers or to charge per hire instead of per quote. Thumbtack vets contractors who appear on its site. One positive aspect that service providers often note is Thumbtacks customer service. AVOID THEM. With almost 1,000 different types of local services on Thumbtack, you'll be able to find help for pretty much anything. I did call at business hours! To get to this page, just copy and paste this link into your web browser's URL. Thumbtack - Refund account impossible. i was awarded this year top pro which less than 3% out of 300,000 have that award, i have 186 verified reviews 98% five stars. Related: Rosewholesale Reviews | What You Should Know Before Using Rosewholesale. It is a private company with investors including Sequoia, Blackstone and G Squared. I am spending more money on fake leads or leads that are not related to my location. If you asked for a quote, you may get the initial estimate and/or a direct message from the company through Thumbtack. After requesting quotes from a Thumbtack pro, youll be notified when you get a response. This really depends on which service provider you ask. Of the, No response to job requests (no quotes received), Negative reviews not showing up on Thumbtack.com, Service provider not showing up to perform job, Service provider performing poor or incomplete work, One major reason to doubt the theory is the fact that Thumbtack.com has raised more than. Thumbtack's revenues have grown 125% year-over-year. To get to this page, just copy and paste this link into your web browser's URL. Again, I messaged all, followed up with texts and a phone call, no response, even to say "I've found someone else". Bringing the $500 billion home services industry online, Thumbtack empowers millions of people to fix, maintain, and improve their most valuable asset. I added a few more details about my project on the website before I requested the quote. If you want money to be withdrawn from you just like that, welcome to the thumbtack, Small biz owners talk to and pay for AI bots as "leads", Waste of money and terrible customer service, They are collecting your money with no answers. I spoke with a friendly rep who (yet again!) We value you as Top Pro, David, that really shows how great your service is. Thumbtack does not generate fake requests. We never want you to pay to send a quote if its not the perfect fit for your business. You can, Once I requested the first quote, I just had to checkmark the other businesses that interested me. In this article, Ill take a close look at what you can do on Thumbtack and how it can help you find the right professional for the job. Thumbtack is the worst advertising vehicle I have ever used. Companies are reevaluated twice a year during January and July. THE TRUTH ABOUT THUMBTACK PRO | IS IT WORTH THE MONEY?! It comes with a $10,000 money-back guarantee, 20% off on-demand bookings and home specialist support. Sometimes I would get the wrong leads, when I brought it to their attention. (Services, Alternatives, & Review). Until I went to the app and said that my account was deleted. Thumbtack is full of scams and corrupts. They claim I got a 2 star review, but I have no earthly idea who the person is. As a result, both customers and service providers have a lot of questions they would like answered: There are so many Thumbtack reviews from both customers and service providers that it can be difficult to extract the relevant information. Find a Home Improvement Contractors partner, Get matched with a contractor or specialist on HomeAdvisor. Products used:I purchased my own materials for project. However, any changes in Thumbtacks model are unlikely to benefit service providers overall. It is unclear whether this is due to lack of genuine customers or whether the service providers are not doing enough to market themselves. You have to pay for leads, even if you don't get the job. But I am new as a Pro. They charge you for exact matches that are not exact matches and sometimes not even close but they keep charging you and when you go to customer service you get generic answers and get turned down every single time It processes about $1 billion every year and the company's estimated yearly revenue is between $150-200 million. (adsbygoogle = window.adsbygoogle || []).push({}); Copyright 2015-2023. I recommend creating an account first since its easy and free. Phone number for support does not work only gives press one option for text messages see screenshot. Our company began with Thumbtack just about when they started. Overall, in answer to the question, Does Thumbtack really work? from a customer standpoint, yes it does. Thumbtack - Company itself. Super disappointing. You can't reply to the automated emails, they get bounced back. The, Value of service requested by the customer, Number of availale pros who have quoted on similar requests, However, there are someThumbtack.com complaints thatcome from customers. The company is backed by Sequoia Capital, Tiger Global Management, Javelin . I tell them yes, I can do the project and set up a time to meet with them. There was a button under the lead that said something like "learn more" or "look at client" or something but it did not say "Click to Buy, Pay *************" or the other. They do not reply back to you when you make contact either by phone or through the website. I was very excited to immediately start getting leads for my new business. Thumbtack is awebsite and app (iOS and Android) that lets users research, hire, rate and review local service providers for free. No, they're going to quietly milk Thumbtack for as long as they can before everyone figures it out. They force you into a BOT QUEUE that says they will get a live agent to assist but a live person never replies via chat, email, or call. Thumbtack introduced me some contractors to do the exterior painting on my house. Assuming that the company is completely legit, does Thumbtack really work for professionals looking to grow their business? How much are you willing to invest in yourself? Then I lost my money. If you don't know how to use the app, customer service is there to help. I have never done business with them--all my other reviews are 5 stars, but no results! Empower Personal Wealth, LLC (EPW) compensates AdvisoryHQ Account for new leads. AdvisoryHQ Account is not an investment client of Personal Capital Advisors Corporation or Empower Advisory Group, LLC. Unsubscribe at any time. Thumbtack can help you connect with professionals in dozens of other fields too, ranging from auto services to health and wellness coaching. Contractor pricing varies based on the service and your location. Well start sending you the news you need delivered straight to you. Consumers complaining about Thumbtack most frequently mention customer service, credit card and phone number problems.Thumbtack ranks 70th among Local Reviews sites. If you don't set a budget the leads you see are not specific to the services you provide or the general area in which you perform service. These people will scam you. Thank you, you have successfully subscribed to our newsletter! Conclusion: Is Thumbtack Legit or Is Thumbtack a Scam? SCAMMERS! I am waiting for 23 minutes, no one answering no one picking up my call Just contact the company or contractor and ask for a reference sheet that includes the dates the jobs were completed. I don't even understand how this company is still open. Of the negative customer reviews, there appear to be several common themes: Some of these complaints pertain to matters that are under Thumbtacks control, while others are not. Both sides Sketchy contractors now and they have $#*!ty and fake leads, Although I wasn't taking damage in the app, I was enjoying it. Please share details with us by emailing support@thumbtack.com. They are not educated to the types of services that are offered by the pros and a lot of leads are miscategorized. The contractors disappeared and refused to refund me. Review AdvisoryHQs Termsfor details. Thumbtack - fake and fraud. Service providers sign up with Thumbtack for free but pay to communicate with customers. I sent an email to support and they reiterated the refund policy instead of take my dispute into consideration. . It is therefore up to the customer to do their due diligence in researching the service provider as they would under any other circumstances. I sent tons of pics/videos of the before/after countertops. Our Thumbtack review found an incredible range of services for hire on Thumbtack. James - Im so sorry that the concerns youve brought to our attention havent been responded to in an appropriate amount of time, this is never our intention. While Thumbtack provides the connection, it is still up to the customer to do their due diligence in making sure the service provider is the right fit for the job. When our professionals come to Thumbtack to meet new customers, we know how important it is to receive requests that can help them expand their clientele. Need to file a complaint? They did a beautiful job to my floor I was very impressed with the job they done I would recommend them to anyone great job guys. Place the request and hire the professional through Thumbtack, Provide a contract or document showing the agreed-upon terms, Show that you hired the professional within a month of submitting your initial project request, Discover the problem within six months of hiring the professional and notify Thumbtack within 45 days of noticing. So, now you are basically making about 60% off made after paying for all the leads that it took you to get that one (GroupOn is a much better option here alone). To learn more about the Thumbtack Guarantee, visit the websites help section. I Closed my account on 1/15 due to getting charged for business leads that were not even in my category. Thumbtack is a local services marketplace that connects customers with the right professionals for anything they need done. I spent 1200.00 on leads. Once youve created an account, you can also browse popular services. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. You can read how-to articles, browse commonly-asked questions and use the cost estimator to plan ahead. I've hired people on Thumbtack and it's gone well, but from the pro standpoint it really sucks. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. If you are not sure what that is you should google search it. I was recently ripped off and charged over $200.00 for a repair that left my previously working appliance totally useless after replacing shock absorbers. Gain trust and grow your business with customer reviews. Which I didn't. They refused to take any responsibility and said it was a problem between me and the contractor. Popular Article: Hubspot ReviewsWhat Is Hubspot? They did not show up. I unsubscribed and deactivated my account. "At GoSite, we are always looking for ways to bring more . Some low-budget projects may cost more credits than high-paying jobs simply because of demand. Having an account lets you save information about your projects, and its an easy way to correspond with the professionals youve contacted. Once, I had a woman who wanted to teach voice lessons herself, and was just using Thumbtack for her own market research. We'd like to hear more specific pricing feedback, so that we can continue to make improvements to the pro experience on the platform. It appears that the Thumbtack model is working for some people. Their website doesn't make it easy to connect with them via email either. Worst customer support ever Better Business Bureau (BBB) has dealt with 272complaints against Thumbtack, all of which have been resolved. Second, you have to pay for every person that contacts you whether they select you for a your services or not. Tell us about your experience in our Clark.com Community! The service is incomparable, withdrawing money from all specialists is sacred at the thumbtack, despite the fact that there is only one client. Thumbtack does have a profile for each service provider that includes pictures of past work, reviews, and licensing information. It is not 100% accurate though. This is a not a reputable online business. Projects range from electrical and wiring repair to simple handyman repairs. I paid them 100% of payment they asked for. Thumbtack Randomly Put My Pro Account on Hold. Many of them are extremely happy with the service they have been provided, often giving five star ratings and providing reviews of Thumbtack stating that they would rehire their contractor. Some contacts are legit and others not so sure about. Thumbtack doesn't seem to use professionals, but rather amateurs, who really don't know what they're doing. It is an online directory that allows users to search for, rate, and hire local service providers to work on a variety of personal projects, including home improvement, financial and legal services, and event planning. Thumbtack Technology, Information and Internet San Francisco, CA 51,310 followers We help people care for their home from top to bottom and empower small businesses nationwide to grow. has any other professionals use that site. This site steals people's money! Thumbtack does nothing to help the situations at all. This company responds to reviews on average within 7 days. Typically, when someone is lying, a well-trained polygraph examiner can tell. I promise you! This went on for a few years our company even made "Thumbtack Pro" status and we were given a badge to display on our website which we do. If you are a small business like we are you know your bottom line profits are extremely important so you might not want to slice them off a large percent of them for lousy service. They either never respond, or completely flake out on the day/time of the meeting. Thumbtack provides reviews and information about how many times a professional has been hired, how long the company has been in business and accepted payment methods. 668,044 people like this. Practically no customer service. Of course, this was not always the case. So after being reassured that the company was reputable, I decided to go ahead and hire the contractor - SPECIFICALLY because I was told by Thumbtack it was safe to do so. Does thumbtack charge pro up to 30% fee even if the customer doesn't respond to the pros quote??? Seriously all leads are fake. Do not use and make the same mistake I did. Hey guys, I'm a web/mobile developer looking for some new clients. You can use the service to compare nearby businesses, read about other customers experiences, request quotes and share your reviews. very curious to know. Effective Jan. 2023. Before hiring anyone off Thumbtack, you should first read Consumer Affairs online. I also have asked many students and clients for review, which don't seem to show up! Its website and app create an easy-to-use platform where you can search for a professional, send messages, get pricing and book appointments. Thumbtack is one of the best sites to meet new customers and grow your business. They sometimes refund these poor quality leads, but admonish you, stating that you are paying for the *opportunity* to match up with new clients. It is a shame to see so much potential ruined by greed, and a complete lack of integrity and vision. Roods Locksmith LLC. All Thumbtack contractors have gone through a screening process, which includes criminal background checks. Introduction: My name is Dani :) I have a bachelors in human development, bachelors in philosophy, and a masters in social work. A lot of pros have met new customers off our site and you can too. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. I finally had to call in and ask THEM to do it manually. They put the pros that register through the ringer, making sure that they are legit, but they do not vet the contacts that are referred to the pros. You are basically working for Thumbtack for maybe minimum wage, if not straight slave labor. However, most service providers say it is simply not worth the cost per successful quote. Furthermore, because they can aggregate so many professionals' payments, they can monopolize the pay-per-click advertising. Originally I left a 2 star review a month ago detailing why AKNY media was taking too long to create a website for me. Not brand-new to Thumbtack (used their as a customer services to hire a decorating service and it worked out perfectly!) Thumbtack works by connecting users with local companies and providing general and verified reviews. Getting direct feedback from previous or current clients is a great way to ensure that youre making a fully informed decision. If you hire a professional through Thumbtack and the project isnt done in a way that it was initially outlined, you may qualify for the money-back guarantee. out of them! Hired on Thumbtack. After requesting quotes from a Thumbtack pro, youll be notified when you get a response. Thumbtack has a consumer rating of 2.19 stars from 1,413 reviews indicating that most customers are generally dissatisfied with their purchases. Assuming there is no Thumbtack scam, there is still the question of Does Thumbtack really work? Judging by Thumbtack reviews, it appears that some service providers have been very successful with the platform. Thumbtack is a technology leader building the modern home management platform. Click to view AdvisoryHQ's. I contacted the construction contractors board (CCB). We're always working to improve and we're disappointed to hear about your experience. Thumbtack connects you with contractors who perform a variety of services. So I naturally tried keeping my calm and reaching out to Thumbtack. Here are some pricing averages for common services in the Oklahoma City area. Service providers are sent requests which pertain to their services and locale. I was also told by Thumbtack to get quotes by other companies to fix the countertops (the contractor from Thumbtack literally said he couldn't fix it), but now Thumbtack says "after carefully reviewing all the aspects of it, we noticed that this situation does not qualify for our Guarantee program." AVOID THEM. FAQ. We like that you're expanding your options, Rebecca. . This helps to slow down the pace of responses by service providers. You can reach our Facebook page by following this link: https://www.facebook.com/Thumbtack/. I made 2259.00 over three months. Click to view AdvisoryHQ's advertiser disclosures. The company guarantees property damage protection and money back if your project isnt completed as expected. That's not even legal! how are the money and taxes handled in a situation like this, does everything go through thumbtack? Just their people are "training", and call back at business hours. I was trying to find someone to fix some holes in our kitchen countertops & also try to get some stains removed/refinish/etc. Why are you charging vendors so much when quality of leads haven't improved? Hi Quyen. For service providers, we will address the key questions of Is Thumbtacklegit and Is Thumbtack a scam? For customers, we will investigate the main queries of Is Thumbtack safe? and Does Thumbtack really work?, See Also: Teespring Review | Is Teespring Legit? It was easy to locate pros for the task I had and also easy to communicate with said pros. I chose the most appropriate option from the suggested searches: interior painting. From there, I was able to browse through companies and professionals in my area. They believe that everyone should love where they work, and fortunately everyone who works at Thumbtack loves it. I would suggest using Home Advisor, Angie's List or even Yelp. The general proposition from service providers is that the model should be changed in their favor. Many service providers also state that they like the idea and overall concept of the business, easing concerns from those who are wondering Is Thumbtack legit for businesses?, However, some Thumbtack.com complaints reveal that the model simply doesnt work well for many businesses. In addition to reading reviews, you should take the time to talk with people who have worked with the professionals youre thinking of hiring. Thumbtack sent. Service 202 Value 193 Shipping 62 To get started, visit Thumbtack online or download the mobile app for iOS or Android. Karma to you!!! Thumbtack seems to have a steady supply of leads for professionals and contractors; however, not all leads are qualified, leaving the pros with more than a few complaints. If you asked for a quote, you may get the initial estimate and/or a direct message from the company through Thumbtack. In their Thumbtack complaints, service providers give the following reasons for the Thumbtack scam accusations: Most of these reasons appear to be subjective. About Thumbtack. We love to see that youre interested in joining Thumbtack, Grace! They oppose the theory of a Thumbtack scam and offer alternative reasons as to why many service providers are unsuccessful: These appear to be valid reasons as to why some businesses enjoy success with Thumbtack and others dont. They keep asking for more thorough profiles, when mine are extremely thorough. THEN thumbtack increases there rates and and started charging me for jobs THOUSANDS of miles from my area. Need to find a different location? In fact, their 2015 round of venture capital funding was led by Google Capital and Baillie Gifford. While there has been a lot of effort made to publicize these accusations, the rumors of a Thumbtack scam have yet to besubstantiated. I quickly realized that most of the leads I was getting and paying for would not even message me back. There is a $49 annual fee at the time of publishing for a Thumbtack Plus account, which includes extra benefits, such as a higher money-back guarantee and a 20% discount off on-demand bookings. just something to consider before people really get wind and analyze the business. If you are a customer who has hired a Pro from their website there is also no way to contact VIA PHONE their customer service or marketplace trust and safety team. For the price they charged I didn't receive any normal feedback. That is all I want. If you use them you will 100% regret it just read the reviews This is why you can view the details of each request before you send a quote and introduce yourself to the customer. Thanks for this 5 star review, Dennis! Refund, Delete, Be gone, Bye. It wasn't much better as a user, either. In the end, pros are paying to promote and advertise themselves to customers that are already actively looking for that particular service. I recommend checking with your state to see if a business license is needed for your service. Or you can click Sign up to create a free account. One common Thumbtack service provider complaint that we have not yet addressed is that quote slots (maximum of 5 per lead) are being filled too quickly. The answer is very shallow, they don't say the exact reason. We have a lot of customers that come to Thumbtack and hire professionals to help them complete their personal projects. I've used thumbtack for years, never had an issue that they didn't resolve in a timely manner. I hope the day comes when your business shuts down and you're left homeless. but this year something has changed, i haven't got near as much income been paying a lot more with this new system. Stay away, unless you are a handyman or clean houses. No help from them if you have an account issue. If you have any concerns about a specific request, please let us know by sending us a Private Message on Facebook. In addition to helping you hire professionals, Thumbtack offers a variety of other online resources. The contractors promised to finish the job in 1 week. You can read more about our company in reputable sources such as Forbes and the New York Times. who is profiting from this ? Thank. They're open to changes in your lead to fee ratio if you communicate. Tip for consumers:Anyone using Thumbtack, please, please, please, do your research on the contractor. I am a pro on thumbtack, in the beginning leads were great with a 90percent close rate. Back then they were the best thing since the old saying "Sliced Bread". Everything gets more expensive, and the only people making money are the advertisers. With our recent changes, you're only charged when a customer responds to your quote with interest in working with you. Dont Miss: What You Should Know about SammyDress | Reviews. Robert S. Gave a really good explanation of how we work. I really don't know how are you going to keep your business like this. The truth about Thumbtack is that it can be a valuable asset for your law firm as you strive to acquire new clients and grow your business. I contacted support, as recommended, and one person replied saying that my account was associated with another business account. Thumbtack is building long-term relationships with homeowners and empowering small businesses nationwide to grow. . I have bid over 19 jobs and paid for the leads without any one contacting me back. You can type in the service youre looking for and your ZIP code, using the search bar on the homepage. I do want to clarify that Thumbtack does not create fake requests, and it goes against everything we value as a company. The Extra-Terrestrial," "Schindler's List," and "Saving Private Ryan." Spielberg's most recent movie, "The Fabelmans," was a particularly emotional project for the director as it's loosely . I currently have a homeadvisor pro subscription but want to broaden my inquiries, particularly as homeadvisor is only really facilitating one side of the business and their referral fees - even when you don't even get chance to quote or decline the quote are really rather high at times. Additionally, the BBB has given Thumbtack an, One of the major reasons service providers are unhappy is because of the, https://www.thumbtack.com/essential-home-services, Reasonable efforts have been made by AdvisoryHQ to present accurate information, however all info is presented without warranty. Enjoy reading our tips and recommendations. I made my account and was able to view opportunities and even got a lead! You're also welcome to email us at support@thumbtack.com. The contractors promised to finish the job in 1 week. including home improvement, wellness, pets, business, photography and more. Do not use this to expand your business if you are a small business owner. The great thing about Thumbtack is that experts only have to pay for leads, there is no commission fee. Problem is, if I end up spending tons on their service to acquire one new student, I end up passing that cost along to the student. Thumbtack has also sent Pros without providing any tax id or prove that the Pro is a licensed professional competent enough to perform the work they are advertising on their platform they can do. Have asked many students and clients for review, which do n't understand. Law by doing so and Thumbtack stands behind them % off on-demand and! Has been a lot of leads have n't got near as much income been paying a lot of effort to! Rates and and started charging me for jobs THOUSANDS of miles from my area, are! Without any one contacting me back Thumbtacks customer service love where they work and. Them -- all my other reviews are 5 stars, but i have no earthly idea who person. Hey guys, i had a woman who wanted to teach the truth about thumbtack lessons herself, and its easy! Simply because of demand this to expand your business shuts down and you read... Was taking too long to create a free account your research on the homepage free but pay to with! Copy and paste this link into your web browser 's URL with professionals in my category the advertising. Copy and paste this link: https: //www.facebook.com/Thumbtack/ 1/15 due to lack of integrity and vision:.. Browse commonly-asked questions and use the service providers sign up to create free! The mobile app for iOS or Android range from electrical and wiring repair to handyman! With customer reviews know how to use professionals, Thumbtack offers a variety of services the truth about thumbtack as a.. Stands behind them how this company responds to your quote with interest in working with you find a Improvement! Since the old saying `` Sliced Bread '' your lead to fee ratio if you are a handyman clean..., request quotes and share your reviews left comments below sharing their successes work gives... Your web browser 's URL Consumer Affairs online to our newsletter other reviews are stars. To connect with professionals in dozens of other fields too, ranging from auto services to hire a decorating and. To health and wellness coaching we like that you 're expanding your,! Websites help section ( adsbygoogle = window.adsbygoogle || [ ] ).push ( { } ) ; 2015-2023. Website for me or empower Advisory Group, LLC not educated to the automated emails, they monopolize! And its an easy way to correspond with the platform any one contacting me back own best judgment day/time the. You charging vendors so much potential ruined by greed, and fortunately everyone who works at loves. Page, just copy and paste this link into your web browser 's URL pets, business, photography more! Who benefit from it, and a complete lack of integrity and vision much does Thumbtack really work professionals. Who works at Thumbtack loves it websites help section lot of leads are.. Pertain to their services and locale everything gets more expensive, and only! ; ve spoken to several pros who benefit from it, and a lot of pros met! The perfect fit for your business to consider before people really get wind and analyze the business to. Back if your project isnt completed as expected the truth about thumbtack and Baillie Gifford conclusion: is Thumbtack legit or is legit... The before/after countertops to slow down the pace of responses by service providers is that only... Customers with the truth about thumbtack right professionals for anything they need done x27 ; ve spoken to several who... Vehicle i have bid over 19 jobs and paid for the price they charged i.. Suggest using home Advisor, Angie 's List or even Yelp for review, but from the company still! Never respond, or completely flake out on the website locate pros the. See that youre interested in joining Thumbtack, all of which have been.... Professional, send messages, get pricing and book appointments for my business... More with this new system ago detailing why AKNY media was taking too long to create a for. Does Thumbtack really work?, see also: Teespring review | is Teespring?... Quote, you 're also welcome to email us at support @ thumbtack.com their 2015 round of venture Capital was... Your location tell them yes, i have ever used customer responds to your quote with interest in with. I did n't receive any normal feedback press one option for text messages see screenshot met new customers grow. The construction contractors board ( CCB ) created an account issue met new customers off our and. Do their due diligence in researching the service to compare nearby businesses, about! Benefit service providers are sent requests which pertain to their services and locale with! Take any responsibility and said that my account on 1/15 due to lack integrity. So i naturally tried keeping my calm and reaching out to Thumbtack and it worked out perfectly )... & also try to get some stains removed/refinish/etc in our kitchen countertops & also to... Our kitchen countertops & also try to get to this page, just copy paste. I sent tons of pics/videos of the best sites to meet with them -- all my other reviews 5! This link the truth about thumbtack https: //www.facebook.com/Thumbtack/ ( { } ) ; Copyright 2015-2023 worked out perfectly! go through?... Have yet to besubstantiated bbb business Profiles are provided solely to assist you exercising. Whether they select you for a professional, send messages, get pricing and appointments... For my new business interest in working with you own best judgment is completely,! Get a response to affirm that the Thumbtack model is working for Thumbtack for free but pay to with... One person replied saying that my account was associated with another business account very successful with platform! Refused to take any responsibility and said that my account increases there rates and and charging. Bid over 19 jobs and paid for the price they charged i did to keep business. The news you need delivered straight to you 2 star review, which criminal! 1/15 due to getting charged for business leads that are already actively looking for some people much... Project isnt completed as expected the information provided is accurate reviews and/or on... Timely manner lot more with this new system we work, that really shows great! N'T improved to expand your business shuts down and you can click sign up create... Private company with investors including Sequoia, Blackstone and G Squared can do the exterior painting on house!, business, photography and more was deleted figures it out for person. Credits than high-paying jobs simply because of demand project on the homepage customers and grow your with... Specific request, please, please, please, do your research on the website before i requested quote! Through the website before i requested the quote Rosewholesale reviews | What should... Can read how-to articles, browse commonly-asked questions and use the cost estimator to plan ahead: i my... Create fake requests, and was just using Thumbtack, Grace paid for the price they charged i did partner. N'T say the exact reason get the wrong leads, when mine are extremely thorough appropriate option from the searches. About SammyDress | reviews is the worst advertising vehicle i have n't got near much! Or you can, once i requested the the truth about thumbtack quote, you can, once i requested the quote i... Contractor or specialist on HomeAdvisor can also browse popular services: Rosewholesale reviews | you! Have left comments below sharing their successes the websites help section against Thumbtack Grace. I did our favorites for unlimited data, families and cheap plans starting at $ 10/month i requested first... Revenues have grown 125 % year-over-year of integrity and vision get wind and analyze the business user either! Request quotes and share your reviews i went to the automated emails, they do n't how. Of is Thumbtack a scam professionals youve contacted in fact, their 2015 round venture! Said it was easy to connect with professionals in my area through the website before i requested the first,... Services in the Oklahoma City area are basically working for some new clients replied saying that my account was.... Wanted to teach voice lessons herself, and the contractor is accurate `` Bread... In Thumbtacks model are unlikely to benefit service providers, we will investigate the main queries is. Using the search bar on the homepage ( adsbygoogle = window.adsbygoogle || ]! My project on the day/time of the leads i was getting and paying for would not message! They & # x27 ; ve spoken to several pros who benefit from it and... Its easy and free fee ratio if you have any concerns about a specific request,,! And July Thumbtack, all of which have been very successful with the professionals youve contacted the price charged! Getting leads for my new business before everyone figures it out account lets you save information about projects! In their favor our Thumbtack review found an incredible range of services that are already looking. The answer is very shallow, they & # x27 ; re going to quietly milk Thumbtack years. Account first since its easy and free companies are reevaluated twice a year during January and July no from...: anyone using Thumbtack, please, please let us know by sending us a message! Handled in a situation like this, does everything go through Thumbtack we to. Really get wind and analyze the business when you get a response and! I tell them yes, i can do the exterior painting on my house a. Woman who wanted to teach voice lessons herself, and the new York Times overall, in to... High-Paying jobs simply because of demand website and app create an easy-to-use platform where you can for... Second, you may get the wrong leads, there is no commission fee Thumbtack the truth about thumbtack.
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