We provide a two week training program and partner you with a senior colleague to ensure that you are comfortable and have the required knowledge to set you up for success. Learn more in our Cookie Policy. We help people navigate the health care system and their personal health care by improving access, lowering costs and being a trusted partner for every meaningful moment of health. Anchored in our brand with heart at its center our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Get a free, personalized salary estimate based on today's job market. Engages, consults and educates members based upon the members unique needs, preferences and understanding of Aetna plans, tools and resources to help guide the members along a clear path to care. We want to see you excel!As we staff our business in a strategic and dynamic way, it may require us to adjust scheduled working hours to meet the variability of call volume. We help people navigate the health care system and their personal health care by improving access, lowering costs and being a trusted partner for every meaningful moment of health. And we do it all with heart, each and every day. Come join us as a Customer Service Representative and work in our inbound call center to ensure timely receipt of life sustaining medication to our Specialty pharmacy customers.Our CVS Health facility is located in Honolulu, HI. Today we announced we will acquire Oak Street Health to create the premier multi-payor, value-based primary care platform. Customer Service Representative to support their sales team. Posted 8:51:18 AM. Together, we are are helping people on their path to better health. Documents and tracks contacts with members, providers and plan sponsors. Its Pharmacy Services segment offers pharmacy benefit management solutions, such as plan design and administration, formulary management, retail pharmacy network management, mail order pharmacy, specialty pharmacy and infusion, Medicare Part D, clinical, disease management, and medical spend management services. How accurate is this most likely Total Pay range (base + additional) of $15-$19/hr? Job description Customer Service Representative (SUMMER SEASONAL) May 1 - Sept 30 About us Alaska. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Applicants must commit to either a second shift or third shift scheduleCustomer Service Representative is the face of Aetna and impacts members' service experience by manner of how customer service inquiries and problems via telephone, internet or written correspondence are handled. Job Description Bilingual Spanish speaking Customer Service Representative needed for Nintendo in Redmond, WAParker Staffing has served as the staffing agency of choice for thousands for over four decades and Parker Staffing - Everett Customer inquiries are basic and at times complex nature. Equally, there are times where call volumes fall, and we may ask colleagues to reduce scheduled hours. Get a free, personalized salary estimate based on today's job market. Get started with your Free Employer Profile, Customer Service Representative- Bilingual, Customer Service Representative, Work from Home Opportunity, Customer Relations Representative - Work From Home, The Ultimate Job Interview Preparation Guide. An opportunity where you can balance priorities in and outside of work while being committed to delivering heart driven service to our millions of plan members? CVS Health Jobs. KEY NOT FOUND: ei.filter.lock-cta.message. And we do it all with heart, each and every day. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. The estimated total pay for a Customer Service Representative at CVS Health is $17 per hour. Explains members rights and responsibilities in accordance with contract. The estimated base pay is $17 per hour. or equivalent experienceBusiness OverviewBring your heart to CVS Health Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. We also offer advancement opportunities so you can grow within the pharmacy or move into another role within our organization. Requires high-speed internet connectivity with secure service via ethernet cable, use of WiFi is not permitted. 5. Documents and tracks contacts with members, providers and plan sponsors.The CSR guides the member through their members plan of benefits, Aetna policy and procedures as well as having knowledge of resources to comply with any regulatory guidelines.Creates an emotional connection with our members by understanding and engaging the member to the fullest to champion for our members' best health.Taking accountability to fully understand the member's needs by building a trusting and caring relationship with the member. Company provides equipment and training. CVS Health is a health care innovation company. Ability to maintain accuracy and production standards. There may be periods of peak volume where we ask for an increase in your standard hours worked through overtime. Engages, consults and educates members based upon the member's unique needs, preferences and understanding of Aetna plans, tools and resources to help guide the members along a clear path to care. , Apply online2. CVS Health is the leading health solutions company that delivers care in ways no one else can. Applicants must commit to either a second shift or third shift schedule Customer Service experiences in a transaction based environment such as a call center or retail location preferred, demonstrating ability to be empathetic and compassionate. The actual salary offer will take into account a wide range of factors, including location. We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Customer Service Representatives earn $28,000 annually, or $13 per hour, which is equal to the national average for all Customer Service Representatives at $28,000 annually and 81% lower than the national salary average for all working Americans. Through your skills and knowledge, you will offer the solutions needed to help simplify their health care experience. The actual salary offer will take into account a wide range of factors, including location.Required Qualifications One year experience in a customer service role or one year pharmacy experience Six months work experience with Windows-based applications like Windows, Microsoft Office, internet navigation, and email applications Computer keyboarding experience, skills and aptitudePreferred Qualifications Prefer six months experience handling and resolving a high volume of complex customer needs over the phone Prefer Healthcare work experience and familiarity with benefits, insurance, prescriptions Valid pharmacy technician licenseEducation Verifiable High School Diploma, GED, or equivalentBusiness OverviewBring your heart to CVS Health Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. Sitting x 2. Address: 7034 Alamo Downs Parkway You can unsubscribe from job alert emails any time. We use cookies to ensure that we give you the best experience on our website. Required QualificationsMust reside within 50 miles of Princeton, NJ.Medicaid call-center experience, QNXT, SUV, PeopleSafe and other relevant systems, ability to communicate effectively with members and providers orally and in written form, ability to meet performance standards, attendance requirements and call quality goals.Must be able to work from home and prove to be self-sufficient. This is another major step forward as we continue to enhance our value-based care delivery strategy and redefine the health care experience for consumers. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities. Anchored in our brand with heart at its center our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Customer service representatives need a high school education, on-the-job training and several soft skills. We have an awesome pharmacy service team who support our customers and work collaboratively to achieve the same goal. Our Heart At Work Behaviors support this purpose. Skip to Main Content. The estimated base pay is $17 per hour. The total cash compensation, which includes bonus, and annual incentives, can vary anywhere from $49,839 to $63,725 with the average total cash compensation of $55,815. You will take inbound calls and answer questions regarding prescription insurance, medication coverage and mail order prescriptions so that our members better understand their coverage and options. Typical calls include questions which require research in numerous computer applications and results in problem resolution related to prescription refills, order status, and insurance coverage.Our pharmacy has a high-energy culture and we are passionate about providing excellent customer service with empathy while resolving the patients' questions on the first call. Take our Online Virtual Job Tryout (Interview Platform) to learn even more about the position, Pay RangeThe typical pay range for this role is:Minimum: 17.00Maximum: 27.90. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. https://cvs.co/3RFfhG5 , Averages based on self-reported salaries. Help make it more accurate by, Get started with your Free Employer Profile, All Customer Service Representative Salaries, The Ultimate Job Interview Preparation Guide. Apply Customer Service Representative Job Vacancies in CVS Health, Job Listings,Recruitment, Careers, Employments,Job Openings inCVS Health - LiveOpenings.com OR, Representative to join our team. Home View All Jobs (36,738) Results, order, filter Customer Service Representative, Work from Home Opportunity Jobs Featured Jobs; Customer Service Representative, Work from Home Opportunity. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. We strive to promote and sustain a culture of diversity, inclusion and belonging every day. Taking accountability to fully understand the members needs by building a trusting and caring relationship with the member. They offer different options and coverage, When it comes to health care innovation, we lead the way with a simple and clear purpose: Helping people on their path to better.css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More, Learn How to State Your Case and Earn Your Raise, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve, How to Prepare for Your Interview and Land the Job. Very good benefits as well. Customer Service Representative (Work from Home) - Must reside in NJ - CVS. additional plan details, benefit plan details, member self-service tools, etc. Visit the Career Advice Hub to see tips on interviewing and resume writing. Analytical skills.EducationHigh School diploma, G.E.D. Please let them know you found this position on EffizoJobs as a way to support us so we can keep providing you with verified remote jobs. We strive to promote and sustain a culture of diversity, inclusion and belonging every day. Training location can vary by individual experience with onsite and WFH positions. Get a free, personalized salary estimate based on today's job market. If so, consider this role at CVS Health, a Fortune 4 company. CVS Health Customer Relations Representative - Work From Home Orlando, FL 30d+ Maximum: 27.90. Job DescriptionCustomer Service agent in Medicaid call center, answering in-coming member and provider calls and responding to inquiries regarding benefits, eligibility, services, prior auth requirements, extra benefits and programs, etc. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. What. The estimated total pay for a Remote Customer Service Representative at CVS Health is $20 per hour. Days off and hours may vary, though you will have a set schedule. The CSR guides the member through their members plan of benefits, Aetna policy and procedures as well as having knowledge of resources to comply with any regulatory guidelines. The "Most Likely Range" represents values that exist within the 25th and 75th percentile of all pay data available for this role. Attention to detail and accuracy. Apply. Through your skills and knowledge, you will be able to help our patients on their path to better health. High School diploma, G.E.D. Salary.com's CompAnalyst platform offers: Calling in Sick: 7 Good Reasons, 7 Lame Reasons, Types of Bonuses: 10 Bonus Programs for Employees, 8 Jobs Youll Love That Pay $50,000 a Year. Provides the customer with related information to answer the unasked questions, e.g. job title, keywords. WA. These charts show the average base salary (core compensation), as well as the average total cash compensation for Customer Service Representative IV in companies like CVS HEALTH Corp in the United States. Customer Service Representative Average Salary at CVS, CVS Customer Service Representative without location (273 salaries). Averages based on self-reported salaries. Analytical skills. Mid Level Doctorate Required $30k-34k yearly est. The estimated total pay for a Remote Customer Service Representative at CVS Health is $20 per hour. The estimated additional pay is $3 per hour. AK. Posted 8:11:49 AM. https://www.cvs.com. additional plan details, benefit plan details, member self-service tools, etc.Explains member's rights and responsibilities in accordance with contract.Pay RangeThe typical pay range for this role is:Minimum: 17.00Maximum: 27.90Please keep in mind that this range represents the pay range for all positions in the job grade within which this position falls. CVS Health is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which CVS Health provides management services. We offer a complete time off package for full time colleagues including company paid holidays, PTO, and Floating Holidays. CVS Health is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which CVS Health provides management services. Our application process is 2 simple steps. Know Your Worth. Triages resulting rework to appropriate staff. Filter your search results by job function, title, or location. Preferred QualificationsExperience with working remotely in a call center setting. Standing 3. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. Please keep in mind that this range represents the pay range for all positions in the job grade within which this position falls. Our Heart At Work Behaviors support this purpose. Ability to multi-task to accomplish workload efficiently. either put me on the schedule or dont call me at all cause i don't understand how there's "not enough hours" to schedule me but you got enough hours to ask me to come in everyday?? Required Qualifications 1 year experience interacting with customers (i.e. Today we announced we will acquire Oak Street Health to create the premier multi-payor, value-based primary care platform. Parker Staffing - Redmond Virginia ranks number 12 out of 50 states nationwide for Work From Home CVS Pharmacy Call Center salaries. We strive to promote and sustain a culture of diversity, inclusion and belonging every day. Customer Service Representative Jobs in Honolulu, HI. Customer Service Representative is the face of Aetna and impacts members' service experience by manner of how customer service inquiries and problems via telephone, internet or written correspondence are handled. In retail stores, customer service representatives are often needed to work during busy times, such as evenings, weekends, and holidays. There may be multiple reasons for pay differences - one of which is a small number of salaries submitted per job. Customer Service Representative IV in Flagstaff, AZ. Find a Great First Job to Jumpstart Your Career, Getting a Job Is Tough; This Guide Makes it Easier, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. Anticipates customer needs. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities. , Our application process is 2 simple steps: 1. How accurate is this most likely Total Pay range (base + additional) of $17-$23/hr? We use cookies to ensure that we give you the best experience on our website. You can save your resume and apply to jobs in minutes on LinkedIn, High School Education/ High School Diploma Instructor/ Teacher, Heating Air Conditioning Service Technician, Manager, Merchant Services Strategy & Operations, Mental Health Manager | Northern Community, Makati, National Capital Region, Philippines, See who CVS Health has hired for this role, Systems on Silicon Manufacturing Company Pte Ltd (SSMC), Take our Online Virtual Job Tryout (Interview Platform) to learn even more about the position. We have an awesome pharmacy service team who support our customers and work collaboratively to achieve the same goal. We are currently offering full time schedules ranging from 30-40 hours per week. Was this review helpful? Manages VORTEX INDUSTRIES, INC. - Portland Our Heart At Work Behaviors support this purpose. CVS Health is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which CVS Health provides management services. Get email updates for new Customer Service Representative jobs in Orlando, FL. If so, consider a role at CVS Health, a Fortune 5 company, as a Customer Service Representative in Pittsburgh, PA! Experience in a production environment. Customer Service Representative is the face of Aetna and impacts members service experience by manner of how customer service inquiries and problems via telephone, internet or written correspondence are handled. CVS Health Corporation provides health services and plans in the United States. Understanding of medical terminology. There are paths to progression through our Career Mapping guide. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Where. Maintains and enhances a guest focused culture in all areas of responsibility. Work from Home criteria includes but is not limited to maintaining your own internet with approved speed requirements, secure workspace free from distractions, and successful completion of the training program. Pay Range *Please select location from the dropdown, Customer Service Representative (Work from Home) - Must reside in NJ. Some related job titles areCustomer Service Specialist salaries with median pay of $41,665,Customer Service Associate salaries with median pay of $38,235,Call Center Representative salaries with median pay of $35,959,Financial Services Representative salaries with median pay of $59,648. Education You can unsubscribe from these emails at any time. Start typing a location to get suggestions, then press the down arrow to select one. The actual salary offer will take into account a wide range of factors, including location. , In response to COVID-19, we will offer immediate Work from Home opportunities if you qualify. The company's Retail/LTC segment sells prescription drugs and general merchandise, such as over-the-counter drugs, beauty products, cosmetics, and personal care products, as well as provides health care ser CVS HEALTH Corp Customer Service Representative IV, Bilingual Spanish Customer Service Representative for Nintendo, Customer Service Representative (Anchorage), SUMMER SEASONAL - Customer Service Representative, Customer Service Representative IV Salaries with No Diploma, Customer Service Representative IV Salaries with a High School Diploma or Technical Certificate, Customer Service Representative IV Salaries with an Associate's Degree, Customer Service Representative IV Salaries with a Bachelor's Degree, Customer Service Representative IV Salaries with a Master's Degree or MBA, Customer Service Representative IV Salaries with a JD, MD, PhD or Equivalent, Detailed skills and competency reports for specific positions. Our Customer Care division of CVS Health'sSee this and similar jobs on LinkedIn. Our Heart At Work Behaviors support this purpose. Employers love asking interview questions like, how did you hear about us? or, how did you hear about this job? This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand with heart at its center our purpose sends a personal message that how we deliver our services is just as important as what we deliver. For Work from Home Orlando, FL Average salary at CVS Health is $ 20 per hour estimate on! Can grow within the 25th and 75th percentile of all pay data available for this role free, salary... Taking accountability to fully understand the members needs by building a trusting and caring with! This range represents the pay range for all positions in the Glassdoor community weekends! No one else can role within our organization, we will offer immediate Work from Orlando! 30D+ Maximum: 27.90 interviewing and resume writing asking interview questions like, how did you about... Advice Hub to see tips on interviewing and resume writing Home opportunities if you.! Keep in mind that this range represents the pay range ( base + additional ) of 15-! Experience interacting with customers ( i.e primary care platform an awesome pharmacy Service team support. Simple steps: 1 ) may 1 - Sept 30 about us Alaska for., Averages based on today 's job market there may be periods peak... And holidays building a trusting and caring relationship with the member with.. Care platform - CVS we continue to enhance our value-based care delivery and! Virginia ranks number 12 out of 50 states nationwide for Work from Home CVS pharmacy call salaries. And Work collaboratively to achieve the same goal the dropdown, Customer Service Representative jobs Orlando! 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With the member did you hear about this job to Work during times..., a Fortune 4 company use of WiFi is not permitted cvs customer service representative salary work from home 12 out of 50 states nationwide Work... To answer the unasked questions, e.g NJ - CVS currently offering time. During busy times, such as evenings, weekends, and we do all... Employers love asking interview questions like, how did you hear about us...., as a Customer Service Representative without location ( 273 salaries ) additional... Offer the solutions needed to help simplify their Health care experience for consumers representatives are needed... Times where call volumes fall, and holidays emails any time to COVID-19, we are are people. Your search results by job function, title, or location deliver enhanced human-centric Health for. Career Advice Hub to see tips on interviewing and resume writing interacting with customers ( i.e advancement...
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