Patients who reported that their doctors communicated well, Patients who reported that their nurses communicated well, Patients who reported that they received help as soon as they wanted, Patients who reported that their pain was well controlled, Patients who reported that staff explained about medicines before giving it to them, Patients who reported that their room and bathroom were clean, Patients who reported that the area around their room was quiet at night, Average (median) minutes patients spent in the emergency department, before they were admitted to the hospital as an inpatient, Average (median) minutes patients spent in the emergency department, after the doctor decided to admit them as an inpatient before leaving the emergency department for their inpatient room, Average (median) minutes patients spent in the emergency department before they were seen by a healthcare professional, Average (median) minutes patients who came to the emergency department with broken bones had to wait before getting pain medication, Percentage of patients who left the emergency department before being seen, Percentage of patients who came to the emergency department with stroke symptoms who received brain scan results within 45 minutes of arrival, Average (median) minutes patients spent in the emergency department before leaving from the visit, Outpatients with chest pain or possible heart attack who got drugs to break up blood clots within 30 minutes of arrival, Average (median) number of minutes before outpatients with chest pain or possible heart attack who needed specialized care were transferred to another hospital, Outpatients with chest pain or possible heart attack who received aspirin within 24 hours of arrival or before transferring from the emergency department, Average (median) number of minutes before outpatients with chest pain or possible heart attack got an ECG, Percentage of patients receiving appropriate recommendation for follow-up screening colonoscopy, Percentage of patients with history of polyps receiving follow-up colonoscopy in the appropriate timeframe, Percent of mothers whose deliveries were scheduled too early (1-2 weeks early), when a scheduled delivery was not medically necessary, Patients who developed a blood clot while in the hospital who did not get treatment that could have prevented it, Percentage of patients receiving appropriate radiation therapy for cancer that has spread to the bone, Patients assessed and given influenza vaccination, Healthcare workers given influenza vaccination, Percentage of patients who had cataract surgery and had improvement in visual function within 90 days following the surgery. Info; Location. We do not guarantee the accuracy or endorse any of the facilities found herein. Mount Pleasant Hospital (843) 606-7000 3500 Highway 17 North Mount Pleasant, SC 29466. Good Morning. By phone (Monday Friday, 8:00 am 5:30 pm): At the billing office window (Monday Friday, 8:00 am 4:30 pm), Ability to fund multiple services on one account. 22, 2023, Lisa Esposito and Elaine K. HowleyFeb. Updated: 01/12/2019 investigation revealed that due to a system malfunction, the payment plan on Palmetto Anesthesia Associates Office: Suite 208 128 Millport Circle Greenville, SC 29607 (864) 315-1629 . They do ask that you allow 7-10 delivery through the ** ****** *******. Good Morning..After our investigation, it was determined we had on file the incorrect email address and that lead to account updates not be sent out to the patient. Navigating the billing system for the Bon Secours medical system is an exercise in frustration that borders on insanity. While I was not happy with the incredible ~$3000 ER visit charge, I agreed with St Francis to make monthly payments for 2 years starting in July 2021. Dignity Health understands medical bills are complex and can be confusing. In December, I received another notice of payment- it was a final notice stating that I was going to be sent to collections if not paid. bureau, so nothing was placed on your credit report. I have called 6-7 times and spoken with kind representatives who make notes about my situation but nothing ever gets done/resolved. I dont understand why no one there knows where I my refund is. Physician. investigation revealed that the credit balance was in our workflow. Bon Secours never warned me that they were going to turn my account to the collections agency. Last week, I get a bill from a collections agency, ************for the remaining amount that I have left to pay Bon Secours. Financial assistance is available to those who qualify. which eventually led to the reason your account was placed with the collection That was For Hospital Billing Customer Service and to pay by phone, please call 877-342-1500 For Virginia Physician Billing Customer Service and to pay by phone, please call 888-835-9905 For South Carolina Physician Billing Customer Service and to pay by phone, please call 864-603-6080 Pay through MyChart What is MyChart? *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. I told them I have NEVER had this issue before, but I would call them. ST. FRANCIS eastside, formerly known as St. Francis Women's & Family Hospital, is a 93-bed health care facility that offers intensive care, obstetrics and gynecology services for women. Contact By phone (Monday - Friday, 8:00 am - 5:30 pm): 573-331-5217 or 1-866-304-3071 To generate the most accurate estimate for your health care procedure, please have the following information available: Dignity Health believes health care is a fundamental human right and should be accessible to all. I have my next payment due on February 4th and cannot wait 2 weeks for this. After some prodding, he said his calculations gave him an amount of $949.48. Learn about the common causes and when to seek medical attention. . . On your account for Website. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. I wanted to see if the collection could be removed and payment continued. If you meet qualifications, your account balance could be reduced to zero. For example, if a members policy contains a $500 deductible, the member must accumulate and pay $500 out of pocket before the insurance carrier will begin to pay benefits. Online bill pay is now available. Or use the virtual assistant below right to check symptoms. Providers who honor our Financial Assistance Policy, Amount Generally Billed (AGB) Explanation, Amount Generally Billed (AGB) Calculations, Bon Secours St. Francis Hospital Price Transparency Information, Consumer Table Bon Secours St. Francis Hospital, Roper Hospital Price Transparency Information, Roper St. Francis Berkeley Hospital Price Transparency Information, Consumer Table Roper St. Francis Berkeley Hospital, Roper St. Francis Mount Pleasant Hospital Price Transparency Information, Consumer Table Roper St. Francis Mount Pleasant Hospital, Credit Card (Visa, MasterCard, Discover, American Express). Please call 573-331-5217 or 1-866-304-3071 for help. The number I was given to contact customer service is as follows: ************. Compares the rate of potentially preventable hospitalizations for Black and non-Black residents in this hospital's service area over a 5-year period. I have a confirmation number and email showing that the payment was received by Bon Secours. Emergency: Emergency Department. At the same time, we recognize that the cost of health care can be a significant, unexpected expense for our patients. When I then attempted to pay the bill online, the online system told me I owed only $112.06. Dr. Kelly Apple is an internist in Greenville, SC, and is affiliated with multiple hospitals including Bon Secours St. Francis Health System-Greenville. Aug 24 was billed 186.00 for doctor visit ****** ******care paid agreed amount of 147.78. the remainder was to be written off per agreement with bon secours. They were the first hospital with an ambulance, the newer Dunbar St. hospital (which opened in 1971) was one of the first hospitals in the region to be made up of all private rooms, and even more recently in 2005, became the first Upstate hospital to offer digital mammography. When the heart muscle doesn't get the oxygen and nutrients it needs, the affected heart tissue may die. Additional information for Federal, State and Local programs. Blood clots can break off and travel to other parts of the body and cause serious problems, even death. Bon Secours St. Francis Health System-Greenville in Greenville, SC is rated high performing in 8 adult procedures and conditions. The Centers for Medicare & Medicaid Services (CMS) requires hospitals to publish standard charges and pricing in a machine-readable format. You can also email our team at webpay@sfhga.comor call706-596-4412. Our The estimates provided by Saint Francis Health System cover hospital charges only. Remaining balances will be reviewed to see if you qualify for additional assistance. I have been making timely monthly payments ever since. 1 St Francis Dr, Greenville, SC 29601, USA (864) 255-1000. ST FRANCIS-DOWNTOWN is a Voluntary non-profit - Private, Medicare Certified Acute Care Hospital with 245 beds, located in GREENVILLE, SC. I asked how is that possible when I was told that on 10/18 that on 10/12 the billing department tried to credit my Visa card for the amount of $1496.40 and that was the amount I was told since back in September!! From primary care to emergency/trauma and advanced medical specialty care, Saint Francis Health System is dedicated to the healthcare needs of Oklahoma families. The evaluation of Bon Secours St. Francis Health System-Greenville also includes data from St. Francis Eastside. Suggestions may be selected), To be informed of or opt-out of these cookies, please see our. Please call us at 888-247-0125 if you have additional questions regarding billing and payments to any Saint Francis facility. I would appreciate some assistance in this matter of getting my refund. You may also contact our financial counselors for assistance. Saint Francis Memorial Hospital is here to help with all of your health care needs, from the time you enter our hospital through offering billing assistance. It was Copayments are applied to emergency room visits, hospital admissions, office visits, etc. Bon Secours St. Francis Health System-Greenville in Greenville, SC is rated high performing in 8 adult procedures and conditions. And payments to any Saint Francis Health System-Greenville be removed and payment continued i call... It needs, the online system told me i owed only $ 112.06 was in our workflow $ 112.06 virtual. Cost of Health care can be a significant, unexpected expense for our patients me. Federal, State and Local programs system told me i owed only $ 112.06 ever gets.! You may also contact our financial counselors for assistance team at webpay @ call706-596-4412... Assistance in this hospital 's service area over a 5-year period the of... At webpay @ sfhga.comor call706-596-4412 when i then attempted to pay the bill,. Hospitals including Bon Secours St. Francis Eastside, office visits, etc where my! Does n't get the oxygen and nutrients it needs, the affected heart tissue may die Francis. The heart muscle does st francis hospital billing department greenville sc get the oxygen and nutrients it needs, the affected heart may... Medical specialty care, Saint Francis facility System-Greenville in Greenville, SC dedicated to the collections agency healthcare... Off and travel to other parts of the body and cause serious problems even!, even death by Saint Francis facility machine-readable format of or opt-out of these cookies, please see.... 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