Our colleagues showed you the bottles and you agreed that the water was fine. We hope to welcome you back in the near future. The Staff Staff are a credit to the hotel, in terms of speed, friendliness, and professionalism. From what I understand, this hasnt always been a TUI Blue hotel, and I think with some maintenance, it could definitely be closer to a 5 star. The staff speaks multiple languages, including English and Greek. Such a pity as our first visit was excellent. Weather was incredible and the Wed recently stayed at Tui Blue Meltemi in Santorini - our first experience of a Tui Blue category hotel, and also 5 star - one we walked away from with expectations surpassed. Really cant fault this hotel. Would we come again - no as there are far better quality hotels to visit at a better price - you dont always get what you pay for. Staff were on hand to assist and advise on dishes. 4.5 Excellent 1,321 reviews #14 of 70 hotels in Tsilivi (Planos) Location Cleanliness Service Value Travellers' Choice Sea views are easy to come by at TUI BLUE Caravel, because it perches right on the edge of a golden strip of sand. What are some of the property amenities at TUI BLUE Caravel? I cant think of anything I would change about this hotel . Which room amenities are available at TUI BLUE Caravel? This was reported, the wardrobe was repaired but the socket stayed the same until we vacated the room. After some days our maintenance manager filled the water in bottles to prove that the water was clear he brought the bottles to our reception desk. Flavour, choice, and presentation were exceptional. Yes, dry cleaning and laundry service are offered to guests. Check in well organized and short. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Zakynthos Town is within easy reach, too its just 15 minutes drive away. Yes the balcony was huge with the sea in the distance but not what we believed we booked. Im sorry to have to post such a negative review but after waiting nearly three years we were so disappointed. Sea views are easy to come by at TUI BLUE Caravel, because it perches right on the edge of a golden strip of sand. reception we complained, asking politely to be moved but being told they were full. TUI BLUE Caravel: Amazing friendly attentive staff! Singers seemed to be ones they get on the cheap and created no atmosphere Id read before they used to have a white party and was looking forward to this .. but didnt happen. Payments made by partners impact the order of prices displayed. Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay. We sincerely hope to welcome you again in the near future! The island didnt need to win me over as it already has my heart but now so does this hotel! Tripadvisor gives a Travellers Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor. Wed been to Rhodes later in the year and found a bus every hour. Im not a big dessert fan, however these were designed beautifully. This means that an English-speaking TUI rep will visit your hotel during your stay, and info and support are available 24/7 via the TUI app. The hotel itself is nice, its in a beautiful location. more. Yes the balcony was huge with the sea in the distance but not what we believed we booked. Mini bar was always topped up daily with free drinks and the maids did an excellent job. Are any cleaning services offered at TUI BLUE Caravel? The staff are very friendly and helpful and Iv never found a hotel that serves such good food . Im not a big dessert fan, however these were designed beautifully. Beach - its not a private beach as some allude to, but the sun loungers are reserved for hotel guests. The view is incredible, plenty to do around the hotel and the staff was always on top form and made sure you were happy. Wed been to Rhodes later in the year and found a bus every hour. We had a lovely lounge bar in our block, which was a calming space, but spent most of our time in the main hotel. Dear Guests, thank you for your choosing TUI BLUE Caravel for your holidays and also for taking your time to write this review. As we arrived at such a late hour plates of food had been put aside for us and was greatly welcomed. We visited towards the end of the season, so cant vouch for peak, but there looked to be enough to go around. For specific inquiries, we recommend calling ahead to confirm. A couple of steps link the pool terrace and the shore, so its really easy to flit between the two. A stunning design and setting next to the sea. Maybe it would help to move these indoors each night - as it didnt give a luxury experience. Entertainment was good. Went with the wife and we were able to relax with a beer, swim in the infinity pool and there were no kids! Good service, and the boba is so yummy! Dear Guests, thank you for choosing TUI BLUE Caravel for your holidays and also for taking your time to write this review. Pool - plenty of comfortable sun loungers and no getting up at stupid o. clock to reserve one. The buffet area which catered for breakfast lunch and dinner had an unbelievable choice and of the highest quality. Dear Guests, thank you for your choosing TUI BLUE Caravel for your holidays and also for taking your time to write this review. Having looked on both the TUI and Caravel website there is no mention of a so called loft room, certainly when booking I would have questioned the size of the room, which I was told was 40mts . other TUI hotels weve stayed at they are bigger, so we felt a little unsafe leaving our valuables that wouldnt fit in, outside of the safe. We noticed a few jellyfish in the water to the right of the hotel, so bear this in mind! Tripadvisor gives a Travellers Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor. We also ate out four times because of this. One small wardrobe, a length of workspace and two small bedside tables with no drawers. The restaurant is fabulous- the food THE BEST we have ever had at an all inclusive, fresh seafood, fresh fish, local cuisine and so tasty! Delivery & Pickup Options - 159 reviews of Smoking Tiger Coffee Lab "Soft opening until the 10/24 and will start doing dine in on that day GRAND OPENING! Sea views are easy to come by at TUI BLUE Caravel, because it perches right on the edge of a golden strip of sand. The bar and restaurant staff are good at remembering your order. One negative of the main pool loungers is the stale water smell. Our favourite night was when we visited the Culinarium - the food was phenomenal and we would have booked to come back and pay if there had been room. Book TUI BLUE Caravel, Tsilivi (Planos) on Tripadvisor: See 1,213 traveller reviews, 2,277 candid photos, and great deals for TUI BLUE Caravel, ranked #13 of 71 hotels in Tsilivi (Planos) and rated 4.5 of 5 at Tripadvisor. We also offer cookies and fruits all day long at the main bar. Yes, it offers reduced mobility rooms and facilities for disabled guests. Even the toilet seat was stained yellow - not great for a four star hotel. We are more than happy to read that you enjoy your stay with us. Room was spotless as was the hotel and grounds. The hotel management didnt seem to care if guests were not happy so I guess us not returning wont be a loss. All staff. You'll pass by the golden beaches of Vassilikos and Marathonisi, a pine-clad islet dubbed 'Turtle Island'. The room itself was very basic and the rail in the wardrobe was set only a few feet from the bottom of the wardrobe meaning that even shirts couldnt be hung on it without the bottom being creased, never mind my long dresses. The variety is great- lots of original fruit smoothies and teas with cheese foam. Food - delicious!! So much so that we thought there was a mistake as to whether we were at the right hotel!There is a renovated block of rooms which is what the hotel website has used but we werent lucky enough to get one of those. Poolside activities available for those who wished. As a result we had about 4 hours sun in block 3 and the pool was totally freezing! My only feedback would be to have a bigger safe, as in. Dear Guests, thank you for choosing TUI BLUE Caravel for your holidays and also for taking your time to write this review. Snack Bar was quick to get served - would have been good to have some options to grab and go like in other all inclusives, however maybe this is to reduce the need for bins and rubbish. This needs extending and again a pool snack bar would massively take away from this pressure on this restaurant. Our favourite night was when we visited the Culinarium - the food was phenomenal and we would have booked to come back and pay if there had been room. Does TUI BLUE Caravel have any great views? We also ate out four times because of this. Each bit of the hotel from the check in to the departure and everything in between was incredible , a real treat! We are thrilled to read that you enjoyed your stay at TUI BLUE Caravel Resort & Spa. For specific enquiries, we recommend calling ahead to confirm. However it does need some TLC and maintenance (mentioned above) to warrant being a 5 star experience. Also we noticed a lot of wasps by the hotel main pool, but the hotel cant do much about that! Please be kindly informed that either on the website from TUI as on the website from Caravel we display rooms from each block. The second day the wardrobe door fell off, fortunately nobody was injured or our claim would be different. After some days our maintenance manager filled the water in bottles to prove that the water was clear he brought the bottles to our reception desk. Yes, free parking is available to guests. What are some of the property amenities at TUI BLUE Caravel? The hotel management didnt seem to care if guests were not happy so I guess us not returning wont be a loss. We will share your comments with the responsable departments to improve our services.Many kind regardsGeorge BalasaksHotel General Manager, This is the version of our website addressed to speakers of English in the United States. TUI BLUE Caravel: Perfect - See 1,321 traveler reviews, 2,633 candid photos, and great deals for TUI BLUE Caravel at Tripadvisor. Zante Town is close by on a local bus or taxi - 1.60 each way or 15 in a taxi. So much so that we thought there was a mistake as to whether we were at the right hotel! Watching ppl get into the freezing pool was entertaining lol . Theres a large outdoor seating area near the bar big sofas with comfy cushions and waiter service too . Thought one of the pools was supposed to be heated but it wasnt. Dear Guests, thank you for choosing TUI BLUE Caravel for your holidays and also for taking your time to write this review. This is the version of our website addressed to speakers of English in the United States. more. Yes, it offers reduced mobility rooms and facilities for disabled guests. Also a spa but cant say on this as we didnt use it. We were going to be celebrating my big birthday and our 40th anniversary so we upgraded to a double sea view room with a large balcony. Our second visit here and it looks like Covid has taken its toll. We hope to welcome you back in the near future.Many kind regardsGeorge BalaskasHotel General Manager, Just returned and as others have said I have mixed feelings - but overall not a 5 star and a lot missing ti make this feel like it. Would we come again - no as there are far better quality hotels to visit at a better price - you dont always get what you pay for. I booked originally over the phone and went through the various room options, and decided to pay the additional almost 500 for the said room. Beds made daily with clean towels. See more questions & answers about this hotel from the Tripadvisor community. However it does need some TLC and maintenance (mentioned above) to warrant being a 5 star experience. We are sorry to hear that you didnt enjoy your stay with us. Dear Guest,thank you for choosing TUI BLUE Caravel for your holidays and also for taking your time to write this review.We are more than happy that you enjoyed your stay with us. Not only this but despite the fact waiters were walking just meters away by the main pool there is no way to get your all inclusive drinks in your private pool! The hotel management didnt seem to care if guests were not happy so I guess us not returning wont be a loss. The hotel itself is nice, its in a beautiful location. Pointless. On a positive note the staff are so friendly and our cleaner was excellent and always had time for a chat. We have stayed in TUI hotels for years but we did not find the staff that friendly, even trying to make conversation was hard work. Which room amenities are available at TUI BLUE Caravel? You get one free visit so book this as soon as you get your room number! Pool bar Staff- As most of the reviews state, the staff our very friendly and attentive. Firstly - swim up rooms. The Food Lots of options for both food and drink. I LOVED the design and interiors of our room. Fridge replenished each day with fresh water and juices. A couple of steps link the pool terrace and the shore, so its really easy to flit between the two. Unfortunately we were unable to stop at the cove and the second swim stop was cancelled, so became more of a ferry rather than a trip. Would love to return some day xx, What a fantastic hotel , we booked a sea view room with jacuzzi and it was well worth every penny . Staff- As most of the reviews state, the staff our very friendly and attentive. Negative mini bar knock and door and come in regardless. Plenty or sunbeds in different areas. As we arrived at such a late hour plates of food had been put aside for us and was greatly welcomed. Buffet restaurant Here, you'll find show-cooking, carving stations and a SENSFresh salad bar. The main part of the hotel and the pools are nice. I dont feel we got what we paid for compared to other TUI hotels we have stayed at, but we still had a nice time switching off. Beach was very small and could never get on it White Pool towels have now gone grey and mostly stained Entertainment They had a managers presentation each night which was shocking .. we listened to a talk about male and female turtles one night !! Is parking available at TUI BLUE Caravel? The spa staff do also come round offering 3 minute massages, but this is not a feature of the hotel, but more touting for business, so generally target young to middle aged women. Rooms Cleaned every day to a high standard . Buses dont tend to run on time and maybe as its not peak season, this is why there werent as many. Yes, guests have access to a pool, a sauna, and fitness classes during their stay. Please be kindly informed that during your stay with us our maintenance manager came several times to your room to fix the water as you told us it would be brown. Many kind regards George Balaskas Hotel General Manager, The Leading Hotels Of The World in Zakynthos. For me, currently Tui Blue Caravel isnt 5 star but has the potential to be. You get one free visit so book this as soon as you get your room number! We are sorry to hear that you didnt enjoy your stay with us thats why our BLUE Guides offered you to move to another hotel after 1 day. We are more than happy that you enjoyed your stay with us. Room - I was very impressed with mine (block 7) not sure if others are still due a refurb, but I found mine to be very chic, stylish and modern. other TUI hotels weve stayed at they are bigger, so we felt a little unsafe leaving our valuables that wouldnt fit in, outside of the safe. Water isnt warm but absolutely bearable and refreshing on a hot day. You can see our evening prgramm also on the BLUE app. Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant. The food is good if you like repetitive meat, Ive never lost weight on an AI but did this time and trust me, I eat everything. Great Hotel for couples! reception we complained, asking politely to be moved but being told they were full. Beach - its not a private beach as some allude to, but the sun loungers are reserved for hotel guests. caravelresortspa.gr is using a security service for protection against online attacks. The staff are very friendly and helpful and Iv never found a hotel that serves such good food . Our colleagues showed you the bottles and you agreed that the water was fine. Poolside activities available for those who wished. George Balaskas, General Manager at TUI BLUE Caravel, responded to this review. Needs improvement, Dear Guests,thank you for choosing TUI BLUE Caravel for your holidays and also for taking your time to write this review.We are very happy to read that you were satisfied with our staff. Kind regards, George Balaskas Hotel General Manager, Absolutely brilliant hotel, very relaxing holiday and being waited on 24/7 even by the pool. Are there opportunities to exercise at TUI BLUE Caravel? We will forward your lovely comment to the whole team.We hope to welcome you back in the near future.Many kind regardsGeorge BalaskasHotel General Manager. Mini bar was always topped up daily with free drinks and the maids did an excellent job. Also had a bottle of wine awaiting on arrival - all great touches. We are happy that you enjoyed your staff service. On a daytime the pool area was amazing, we enjoyed the pool and beds, no hassle , very relaxing. Will be going back next year!!!!! Then Unfortunately we were unable to stop at the cove and the second swim stop was cancelled, so became more of a ferry rather than a trip. Absolute bliss! Dear Guests, thank you for choosing TUI BLUE Caravel for your holidays and also for taking your time to write this review. Top room amenities include a minibar, air conditioning, and a flat screen TV. There was entertainment each night with attentive table service. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. View Details Buffet restaurant We are more than happy to read that you enjoy your stay with us. Decent choice of food and we thoroughly enjoyed over our 10 days. other TUI hotels weve stayed at they are bigger, so we felt a little unsafe leaving our valuables that wouldnt fit in, outside of the safe. The bathroom was pretty awful. The late snack buffet which was advertised as open for an hour slot after the main restaurant closed at 9.30 - 10.30pm NEVER happened. We did some water sports a short walk away - very reasonably priced. There are set times to eat and nothing to eat between these times. The TUI BLUE Caravel offers lovely sea views and easy access to Tsilivi town. We will share your lovely comments with the whole team. Absolute bliss! Dear Guests,thank you for choosing TUI BLUE Caravel for your holidays and also for taking your time to write this review.We are happy to read that you enjoy your stay with us.Your feedback is very important to us. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. The island didnt need to win me over as it already has my heart but now so does this hotel! Many kind regardsGeorge BalaskasHotel General Manager, room 619 , just returned from this wonderful hotel. 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