Summary. If you return something bc oh now you realize you have some bill due, and complain that the store doesnt consider your situation, then you SHOULDNT have been shopping in the first place. I said what??? Can i ask why or should i go back and lt the store know. Ross will provide you with a refund through the original mode of payment. I went 3 times to Ross to returned hyperdunk nike shoes. Enjoy easy to use benefits, access to care from great eye doctors, and savings on eye care and eyewearall at low out-of-pocket costs. I had. Yesterday we went to Ross to return woman sport bra that was bought by mistake the day before. 2y. I feel ripped off. The one cashier, said I will take you next. Can I exchange to items for one item if not used or worn? That's not ok and it made me buy stuff from Kohl's because with Kohl's card they can see my purchases on computer even without receipt I can return. So she said if it goes under $50 then should be fine bc I guess they mail returns over $50 even with receipt? They will not provide returns/refunds if youve already opened the software. I tried to find something to buy for the amount of 23.00 dollars could not find anything. It's funny a lot of people, don't read the back of the receipt! They said the shoes were probably old and out of style but I hadn't baught them that long ago and went to the back n they were still selling the same exact style shoes for the price I originally baught them for. If the SKU# on the tag doesn't match the one on the receipt and the description also doesn't match then it's highly likely the tag was switched post purchase. I'm trying to return 2 unused items from Ross within the 30 day policy at the store in La Verne where I bought it. You can check the backside of your receipt to know the same. It's not impractical for Ross to require receipts for certain purchases. Boo hoo~! I am disgusted with this absurd practice i plan on writing corporate about this and have taken pictures of the 3 receipts.Other retail stores have added the option to have the receipt emailed to you.this has helped me never loss or accidentally WASH a receipt ever again. 32 reviews of Ross Dress for Less "I always shop at Ross Stores. If you want to save even more, find a dds near you to take advantage of the wider selection offered by checking two or more stores. That is absolutely absurd to me! Needless to say I threw it away and wasted my money! If the money is going to be used in the store, why aren't we granted the same amount? Returned two days later to purchase matching shirt & misc., approx. You want cheap stuff but and you call them crooks but in reality its not. Clothing I try on at home, as I do not trust the stalls in the store. (ridiculous & unnecessary). Related: If combing through return policy fine . Call corporate. What a RIP off. I told him I did, and it wasn't until I put them on that I realized how bad they looked on me. If you want to rent something find a different store to shop at. 1. if you try to return any item over a year in original condition with tags and receipt, we can take it back. I don't routinely return items either. Lost Password. :) Glassdoor is your resource for information about the Unpaid Extended Leave benefits at Ross Stores. In San Diego store: I returned pair of silver earrings today and manager said since I "tried them on" they had to be thrown away. If Ross offered clothing rentals you'd have no problem, but it doesn't. The only way a store can compensate for losing money like that is to raise the prices. I'm glad I didn't go into the room to look at his face. He only wore them for no more than 5 minutes. From toys to clothes to home goods to electronics. Heres help protecting your auto at money-saving rates! So i actually work for ross & i just have to say following the rules doesn't always work. I am a working professional and this is not the first time I was treated with disrespect at this Ross'. Mrs. Ross Satin-trimmed Fringed Crepe Kaftan - Red $1,060. Can exchange or store credit be provided without a reciept? She finished my purchase and hands me the receipt and says, next time make sure you hold onto it. Even though I was a wee bit reluctant, my mother convinced me to buy the purse. Ross return policy is made to help out their customers with the purchase of defective or wrong size items. I am aware that I will get a store credit if I don't have a receipt or if the receipt is over 30 days old. I can just imagine what their excuse I would I used to love finding bargains at Ross. The warhead of an air defense missile system is always fragmentation or fragmentation rod. And I'm pretty sure that if it wasn't for everything being so cheap in there that y'all would have no business whatsoever cause no one is pleasant in there at all they its very uncomfortable they make u feel rushed and like ur doing something wrong when u are not. January 7, 2022 . Manager Tells Me I Need My I.d. I wasn't reprimanded. I was told they could not help me as my drivers license was blocked, but to call a 1-800 number to see if they could do anything for me. I have spent a lot of money in Ross and in different states. If you buy an item and want to return that same item in 24 hours, then we are required to ask for I.D. I picked exactly the same pair of shoe from the store and asked her to show me the difference between these 2 shoes. The associate I dealt with was Katie at the commercial palms location off bruse b downs, I don't know what to do I have to take a shirt back that had a whole it the side and I have no tags or nothing. Ross is a California based discount department stores chain, targeting middle-income households. When I purchased the items I specifically asked about the return policy. Program Description. Our info isn't that private anymore ) While many organizations are rushing to rethink parental leave policies, wellness benefits, and extending remote working policies after this pandemic, bereavement policies probably haven . The cashier ask her to explain why i couldn't return. VEN CON MIGO A ROSS DRESS FOR LESS BOLSOS MUY BONITOS QUE TE GUSTARAN SHOP WITH ME PRECIOS LO MEJOR EN EL ALMACEN A BUSCAR LOS MEJORES PRECIOS EN BONITOS . This link will open in a new window. If so, I'm done - no more of my business and I'm sure I spend several thousand a year there. Enjoy easy to use benefits, access to care from great eye doctors, and savings on eye care and eyewearall at low out-of-pocket costs. i wanted these patterns so much i had to buy them. WHAT A SCAM!!! It happens more often than not and it's not a good reputation to give a store. I'm the shopper who hates to try clothes on in a store. Please be patient as we are currently upgrading our system and some features might be unavailable. All images are representative of merchandise carried in our stores. I complained that it should be a credit to my Discover but they said the computer would not allow it. Get a Sale Alert. Where is Parmesan Cheese in Walmart? When I ask why. You lost a good paying customer! I would rather pay more for a better quality item that would be returnable. You have 30 days to return items, according to the Ross return policy. The cashier that was working the return counter was too busy hanging up clothes. First time I go to Ross and they say they can give me a credit with something I bought 3 months ago, with a receipt, if no receipt than they give you a credit, only at Flagler Ross has that ever happened to me, thank god I never come here, I had same issue returning an item. No matter which you call home, you have access to special discounts to save on your coverage. House? Sometimes descriptions don't accurately match, why, I don't know but, it has been known to happen. I explained i needed my money because how difficult it had been to get to your store and health insurance medication is expensive. Once again once you open the fragrance or perfume it is considered altered. Others will have longer periods of bereavement and may benefit from treatment. Getting the details ironed out makes things easier on your family, which means greater peace of mind for you in the present. When I mentioned it to the cashier she said, " I dont have time to fold clothes". returning an item where I used Kohls cash. If I can't make it back within 30 days, they've give me store credit. My receipt showed a sales tax of $3.23. two different colors and would decide later which color to keep. The Ross in Foley Alabama will not take anything back if it has been opened, even if it's NOT used!! Ended up returning 1 of the items yesterday on 4/19 at around 5pm. i have returned items to Ross two days ago and i had to agree to be refunded on my debit card but no has show up yet. If you lose your store credit, we cannot give you more store credit to replace what you lost. Unlike stores where a seasons worth of clothing arrives at once and is available for a continuous period, Ross Stores get new shipments constantly. Then proceeded to literally inspect the tshirt flipping it in and out looking for somthing? Ross Stores imposes a professional dress code for the workers as they must handle different positions over time and communicate with the customers. To my surprise, they gave me store credit!! The whole incident was upsetting especially that it was around 730p all day I could not have anything to eat because of my stomach being so sick. 8. So I bought it and transferred my belongings from one bag to this one, and once I saw how it laid on my shoulder, I tore of the tag, and threw away the receipt. They did not have another belt to exchange so I wanted.a refund. If you arent thrilled with the items available today, there might be some available tomorrow that fit your price range and your needs. In addition, they required me to (these are the people who ruin it for the honest ones.) Get started with your Free Employer Profile. I scroll down to read the comments and I've never seen so many idiots who think they are entitled to everything. I am another Ross employee that explain some issues stated here. Idiots who remove Roald Dahl's darkness are just utter Wonkas,WHAT a trogglehumper1: the ucky-mucky2, bopmuggered3, crodsquinkled4 beginning of the end for literature. If not, we will need to see a replica of that item from within our store. I returned some shoes on Monday, 2 days ago, and the refund was to go back on my Visa but I am not seeing this in my account. Welcome to ROSS Contracting's employee intranet. We only offer store credit as a second option for instances like that when customers do not have that first card but they still want to shop, they can use the store credit instead.